IAM (Identity & Access Management) Systems Engineer

The IAM Systems Engineer will be responsible for integrating various systems, platforms, and applications into a streamlined process in support of QTS’ Identity and Access Management Program. These workflows and associated orchestration will primarily be built within the ServiceNow platform. The purpose of this position is to drive security and automation around granting the correct access to the right people at the right time. This position will work as a part of a cross-functional team of IT engineers to provide enhanced visibility, operational automations, and stakeholder requested development. This is a fast-paced role where initiative and a desire to learn quickly and solve problems are vital to success.RESPONSIBILITIES, other duties may be assigned.Develop orchestrations, automations, and workflows in support of QTS’ Identity & Access Management ProgramDevelop workflows that meet business, system, and security requirementsDocument and train end users and management on the processDevelop automated workflows and service catalogs in ServiceNowIntegrate disparate platforms and systems & ensure successful interoperability; API development and integrationPartner with external vendors as needed to understand how to leverage their technologyLead effort to document workflows and best practicesBASIC QUALIFICATIONSBachelor’s degree in a related field or equivalent professional experienceMinimum five years of progressive IT engineering experienceAt least moderate level familiarity and experience with PowerShell and PythonFamiliarity with designing, building, and using API’sExperience managing Windows and/or Linux serversExperience with both waterfall and agile development modelsGeneral understanding of networking and firewallsFamiliarity with ServiceNow ITSM modules and Flow DesignerExperience managing objects in both on-premise Active Directory and Azure Active Directory (Entra ID)PREFERRED QUALIFICATIONSExpertise around developing with ServiceNow (admin or development experience highly preferred)Experience working in a data-center environment or organizationExperience working with secret/credential management (e.g. Cyberark)KNOWLEDGE, SKILLS AND ABILITIES Self-starter with the ability to work independently and cooperatively in a fast-paced team environmentExcellent communication skills; ability to communicate technical concepts to technical & nontechnical audiencesUnique ability to understand the nuances of a problem and create a way forward that meets the higher level business objectiveFast-learner, results driven, and team playerTOTAL REWARDSThis role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.This position is bonus eligible.#LI-MW1We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.The "Know Your Rights" Poster is included here:Know Your Rights (English)Know Your Rights (Spanish)The pay transparency policy is available here:Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to View email address on click.appcast.io and let us know the nature of your request and your contact information.SummaryLocation: Suwanee, GA; Ashburn, VAType: