Property Manager Assistant

Description

Join a locally owned company where you'll have the opportunity to grow, learn, and build a long-term career in property management. This full-time, entry-level position is primarily scheduled Monday through Friday, 8:30 AM-5:00 PM, in a collaborative, team-oriented environment focused on providing excellent service to both tenants and property owners.

This position also includes occasional after-hours responsibilities to assist with urgent property issues or emergencies as needed.

Responsibilities

Leasing & Application Support
• Assist with advertising and marketing vacant units, including photos, online listings, and updates
• Prepare lease agreements and move-in documents for Property Manager review
• Help track lease renewals and upcoming expirations

Move-In & Move-Out Coordination
• Schedule and perform move-in, move-out, and annual inspections
• Ensure all required documents (lease agreements, renter's insurance, utilities) are completed prior to move-in
• Send move-in and move-out instruction emails to tenants
• Coordinate scheduling of inspections and assist with property turnovers

Maintenance Coordination
• Receive and enter maintenance requests into the system
• Assign work orders to vendors following company guidelines
• Coordinate vendor scheduling and tenant access
• Follow up on open work orders to ensure timely completion
• Provide status updates to tenants and Property Managers

Administrative & Office Support
• Answer phones and respond to tenant and owner inquiries
• Monitor and respond to emails in a professional and timely manner
• Maintain accurate and organized digital files
• Assist with posting notices and documentation
• Support Property Managers with day-to-day administrative tasks
• Cover the front desk when needed

Property Oversight Support
• Assist with scheduling annual inspections and quarterly drive-by inspections
• Conduct drive-by inspections as needed
• Coordinate with vendors and the internal team to ensure properties are rent-ready

Qualifications

• Valid driver's license and reliable vehicle
• Reliable smartphone for use with inspection and communication apps
• Strong communication and interpersonal skills
• Professional demeanor and customer service mindset
• Proficiency in computer use, including Microsoft Office
• Strong email communication skills and attention to detail
• Ability to lift up to 20 lbs