Field Services NCR Lead

Description Leidos is seeking a Communications Network Engineer/Systems Engineer to support multiple sites in Washington DC area as one of the key members of the Field Services team. The candidate will be responsible for overall network operations support for a broad range of programs including response to outages, troubleshooting, and evaluating various components of the network at Washington Navy Yard and the Pentagon. Duties include providing first response in support of various VIPs network and client services. Support level duties may include troubleshooting and testing, while coordinating with other capabilities, communication with customer POCs, and Leidos management. This sub family is responsible for overall network engineering support for a broad range of programs including planning, designing, and evaluating various components of the network. Duties may include providing specifications for network architecture, evaluating, and recommending new technologies to enhance current capabilities, and performing needs assessments. Support level duties may include monitoring, installation, modification, testing and servicing of network equipment. National Capital Region Field Services requires elevated network support services, consisting of continuous technical support during working hours and rapid remediation in the event of failures, both during working hours as well as possible after‑hours support. Premier support is required to support the high tempo and mission critical operations of the Washington Navy Yard and Pentagon staff including elevated services to assigned Flag Officers/Senior Executive Service and associated staff. The work location for this position will be at Leidos facility and will require the ability to Travel in the NCR region to various customer locations, primarily Washington Navy Yard and the Pentagon. Lift and carry 50 lbs. for up to a 100 feet at a time; must be able to lift 25 lbs. vertically using ladders. Work in confined spaces, such as raised floors or communications closets; noisy environments, such as data centers and operations centers; and be able to stand or sit for 8 hours at a time. Utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets. Identify different colors of wires and cables; correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, computer monitors and digital test equipment such as OTDR (optical time-domain reflectometer). Judge distance between objects to work safely on ladders and in confined spaces. Drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot; valid state license required. What You'll Get to Do: Access all necessary communication closets and configure and deploy network equipment within the Area of Responsibility (AOR) listed. Knowledge in changing VLANs on network port configurations, to assist in incident management. Split working hours daily between two sites, Washington Navy Yard and Pentagon. Configure and optimize network servers, hubs, routers, and switches. Pull switch activity logs, as well as switch capacity reports. Perform port activation, deactivation, and logical moves on switches, in support of emergent MAC moves. Engage and escalate problems to the SMIT Network Operations and/or Command Center for support for incidents/problems exceeding their capabilities or networking privileges. You'll Bring These Qualifications: B.S. Degree and 4 years of prior relevant experience. Will accept HS diploma with 8 years of prior experience in lieu of a degree. US Citizen and possess an active DoD Secret Clearance. Valid DoD 8570 IAT Level II: Security+ or higher Certification, Cisco Certified Network Associate (CCNA). Demonstrate expertise in IT Enterprise Operations and Network Operations. Experience with Microsoft Windows OS, version 11. Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software. Advanced network troubleshooting skills. Excellent customer service skills. Excellent oral and written communication skills. These Qualifications Would be Nice to Have: Organized and detail-oriented. Strong leadership skills. Self-motivated/self-directing. Strong collaboration, prioritization, and adaptability skills required. Relationship building. Ability to manage and prioritize own work, and that of their team. Independent decision making. Analytical thinking; thinking out of the box. Ability to effectively communicate with all organizational levels (SME to Senior Management). Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.). Pay Range: $48.00 - $57.00 hourly rate. June 17, 2026 Pay and benefits are fundamental to any career decision. Employment benefits include health and wellness programs, income protection, paid leave, and retirement. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr Leidos Inc