Facility Site Lead

Benefits:

401(k) matching

Bonus based on performance

Flexible schedule

Training & development

Wellness resources

Benefits/Perks

Flexible Schedule

Competitive Pay

Career Advancement

Job Summary

We are seeking an experienced Facility Site Lead to join our team. You will oversee all facility cleaning operations and ensure daily compliance with all facility requirements. The Site Lead is responsible for leading and supporting cleaning staff, overseeing daily operations, and ensuring inventory is organized. This role focuses on guiding team members in their duties, maintaining a high standard of cleanliness, and serving as the primary point of contact for clients. This position offers opportunities for growth within the company. The ideal candidate is highly organized and has experience in team building, management, and efficient operations.

Responsibilities

Training and Development:

Guide and support cleaning staff in performing their duties to the highest standards.

Identify team members' training needs and provide on-the-job coaching and support.

Assist in developing and implementing training programs for new hires and existing staff.

Ensure that staff understands and follows company procedures and safety guidelines.

Monitor and evaluate team members’ performance, offering constructive feedback and support for improvement.

Operations and Supervision:

Oversee daily cleaning operations at assigned sites to ensure they meet company standards.

Coordinate cleaning schedules and manage coverage for all areas.

Conduct site inspections and address issues promptly, ensuring client expectations are met.

Act as a keyholder for assigned facilities and conduct weekly checks of inventory.

Perform cleaning and maintenance tasks when needed, including vacuuming, sweeping, mopping, and stocking restrooms.

Client Relations:

Serve as the main point of contact for clients during on-site visits.

Address any client concerns or requests and ensure they are handled efficiently.

Communicate with clients regularly to ensure satisfaction and identify areas for improvement.

Report any feedback or operational changes to management for follow-up action.

Quality Assurance:

Conduct regular quality checks to ensure the cleanliness and maintenance of the facilities.

Report equipment malfunctions and necessary repairs to management for prompt resolution.

Ensure compliance with health and safety regulations at all times.

Maintain accurate records of cleaning tasks, staff schedules, and client interactions.

Administrative Duties:

Manage timekeeping, staff attendance, and performance records.

Provide feedback to management on staff performance and training needs.

Qualifications

High school diploma/GED required, Associate’s degree preferred

Previous experience in team management

Excellent leadership skills

Familiarity with state and federal safety regulations

Strong interpersonal skills