Manager, Custody Solutions Operations

What You'll Do We're looking for a Manager to join our Principal Custody Solutions team. They will manage operational activities to ensure efficient and effective delivery of services. Drives process improvements, monitors performance, and supports initiatives that enhance outcomes for the business and its stakeholders. Aligns work with broader organizational goals while maintaining oversight of resources, risk, and compliance. Champions operational excellence and continuous improvement across their area of responsibility. Day-to-Day Operations Management: Oversee daily team activities, ensuring tasks and projects are completed accurately, on time, and according to standards. Manage team-level budgets and resources, ensuring efficient use of staff and operational tools. Identify and solve operational problems, supporting process improvements and adoption of best practices at the team level. Collaborate with peers and other teams to resolve workflow issues and maintain quality and efficiency. Team Development & Coaching: Coach and support team members, set clear expectations, and provide constructive feedback. Identify training needs and help team members build skills for current and future roles. Promote a collaborative and accountable team culture focused on continuous improvement. Collaboration & Project Support: Support or coordinate initiatives and projects within the team to meet operational goals. Provide data, insights, and recommendations to help improve team performance and service delivery. Assist in applying governance, compliance, and moderate-risk considerations in day-to-day activities. Risk & Compliance Support: Help identify and address operational risks within the team, operating within moderate risk tolerance. Ensure adherence to internal policies, standards, and controls in daily activities. Perform other job-related duties and/or special projects as required. We take pride in being a purpose‑led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years! Who You Are 4+ years of experience in operations, service delivery, or a related functional area, gained through work, training, military service, or education. 1+ years of experience coaching, mentoring, or supporting peers and junior team members. Demonstrated collaboration and teamwork skills, with the ability to influence peers and partners to achieve team and operational objectives. Working knowledge of retirement operations, client servicing, regulatory frameworks, and plan rules/regulations, with the ability to ensure compliance and quality. Experience managing or coordinating operational tasks, tracking team performance, and helping ensure service delivery expectations are met. Ability to monitor performance metrics, identify issues or opportunities for improvement, and implement solutions. Able to work effectively with peers, other teams, and cross‑functional partners to resolve operational challenges and improve workflows. Ability to contribute to process improvements and help embed operational best practices within the team and area. Skills that will help you stand out: Bachelor's degree. Experience in Custody operations. Hands‑on experience working directly in securities clearing, settlement, custody, or payments platforms (e.g., SEI T3000, DTCC, Federal Reserve systems, SWIFT). Salary Range Information Salary ranges below reflect targeted base salaries. Non‑sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly) $103400 - $139700 / year Time Off Program Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short‑term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided. Pension Eligible Yes Work Environment This role will be based at our Minneapolis, MN location and will feature a hybrid work arrangement (blending at minimum 3 days in the office in a typical work week). Work Authorization/Sponsorship At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1‑CPT, J‑1, etc.) Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization. Experience Principal At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose‑led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well‑being. Check out our careers site to learn more about our purpose, values and benefits. Principal is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Posting Window We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Original Posting Date 5/8/2026 Most Recently Posted Date 5/8/2026 #J-18808-Ljbffr Principal Financial Group