Service Administrative Assistant

Join our team as a Service Administrative Assistant, where you will play a pivotal role in ensuring smooth and efficient office operations. You will help coordinate administrative tasks and support our service department to enhance overall productivity. If you are detail-oriented with a passion for optimizing office functions, we invite you to contribute to our success.

Job Responsibilities

- Help oversee daily operations of the service office to ensure efficient and effective service delivery.

- Coordinate and schedule service appointments and ensure timely service delivery. 24/7 service call dispatching.

- Maintain accurate records of service transactions, customer interactions, and office expenditures.

- Monitor and manage inventory of office supplies and service materials.

- Handle customer inquiries, complaints, and feedback to ensure high levels of customer service.

- Ensure compliance with company policies, industry regulations, and health and safety standards.

- Lead and participate in continuous improvement initiatives to enhance service quality and efficiency.

-Facilitate communication between the service office and other departments to resolve issues and improve processes.

- Material Ordering

- Service Contract Management and Customer Setup

- Subcontract Management

- Job Completion and status review

- Ap Invoice Management/Review

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