Administrative Assistant

Administrative Assistant

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

Department

PM&I - Performance Measure and Improvement

FTE

1.0 (80 hours per pay period)

Workdays

Monday - Friday

Shift(s)

Days

Shift Length

8 hours

Location

In-Person

Purpose of this position

Under general supervision, provides administrative support to a department and leadership staff. Performs work involving technical or complex administrative tasks requiring excellent communication skills, considerable independent judgment and the ability to be flexible in a fast-paced environment. Represents the department and the organization to internal and external customers.

Responsibilities

Provides administrative support to a department and leadership, including arranging meetings, transcribing and developing documents Provides staff and leadership support in planning and executing department goals and strategies Acts on behalf of the leadership team to manage calendars, communications, travel, and meeting arrangements in a timely manner Greets visitors to the department and answers general support calls from internal contacts and vendors. Directs visitors/calls as appropriate. Resolves issues with little guidance May assist in the on-boarding of new employees to the department, including submitting IT requests and maintaining accurate employee records for the department. Maintains accurate versions of department organizational chart Works closely with team members to produce presentations, proposals, reports, letters, and other materials as needed. Tracks, inputs, and maintains department data and information as instructed Submits requests and maintains appropriate levels of office supplies and necessary department equipment, materials, and tools Provides project support as needed Provides customer service to hospital personnel in a timely, professional manner Serves on administrative and/or cross departmental teams and task forces as assigned Performs other duties as assigned

Qualifications

Minimum Qualifications: High school graduate 4-6 years of relevant administrative experience -OR- An approved equivalent combination of education and experience Preferred Qualifications: Associates Degree Experience in a healthcare setting Knowledge/ Skills/ Abilities: Ability to work independently with limited guidance Ability to adapt to change and changing priorities Ability to communicate in a professional, clear, succinct, and tactful manner, both verbally and in writing Experience in computer applications, e.g. Microsoft Word, Excel, Outlook, and PowerPoint High level of interpersonal skills and the ability to communicate with people at all levels of the organization Ability to manage a workload involving multiple activities and tight deadlines Confident ability to exercise independent judgment and maintain confidentiality of materials and information