Order Entry Specialist

Company Description

Komelon is a leading manufacturer of high quality, innovative hand tools for the professional and DIY markets. Komelon USA Corporation is responsible for providing sales, distribution services, and support to retail, industrial and ecommerce channels within the United States and Canada. Komelon USA Corporation warehouses high inventory levels to ensure fast and accurate shipments while providing superior customer service.

Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.

Role Description

An order entry specialist accurately inputs customer purchases, verifies order details, and coordinates with shipping teams. This role ensures timely data entry, fixes pricing errors, and supports smooth customer service. This person will also be responsible for fielding phone calls and providing administrative support to the sales and operations departments.

We are offering full-time positions with standard hours Monday through Friday, 7:30am - 4:00pm. 

Key Responsibilities

• Data Input: Enter high volumes of customer orders and changes into the company's ERP (SAGE 100).
• Order Review: Check pricing, quantities, items, and delivery rules.
• Problem Solving: Fix issues with pricing, billing and shipping detail, backorders, or wrong items.
• Teamwork: Communicate with sales, warehouse, and finance staff to speed up shipping.
• Record Keeping: Update client files and filing of fulfilled purchase orders.

Qualifications

• Good communication, strong organization, and focus on details, ability to answer phone calls in a professional manner to offer customer service or direct call to correct department. xhyhwjd
• Strong skills in Customer Satisfaction and issue resolution
• Attention to detail and ability to manage multiple tasks
• Experience with Microsoft Office (Excel and Outlook) and database systems
• Familiarity with enterprise software like SAGE, SAP, Oracle, or Salesforce is a plus.
• Ability to work effectively in an on-site setting within a team environment
• Prior experience in a similar role is preferred

Compensation

Hourly rate starting from $21.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance including HRA
• Vision insurance
• On-the-job training
• Paid time off
• Paid Holiday