Compliance Manager

Job Description

Job Description

Are you passionate about the field of education and dedicated to positively impacting students' lives beyond the instructional setting? Do you have previous experience serving in charter school administrative or board roles?

Charter Success Partners is seeking a highly organized and motivated professional to join our team. As a CSP Service Manager, you will assume a pivotal role within one of our service departments, serving as a primary liaison with our charter school clients and embodying our company’s core values. This position requires expertise in both customer relationship management and operational execution, necessitating the ability to connect client needs with the proficiencies of our team. CSP endeavors to provide North Carolina Charter Schools with security and peace of mind by delivering our promise of exceptional operational support to school administrators and boards. 

Key Responsibilities

• Quick and reliable communication with CSP team members and school administration
• Active listening and discernment in conversations with clients
• Organizing and maintaining client data
• Tracking projects, ensuring accurate and timely deadlines are met
• Staying up to date with State and Federal Compliance Regulations for Charters
• Working actively and collaboratively with CSP’s team members
• Other duties as assigned by CSP
• A clear alignment with CSP’s Core Values:
• • Core Values
  • • We are experts who get it.
    • We nurture relationships through presence.
    • We create solutions through collaboration.
    • We deliver what we promise.

What we’re looking for

• People Skills
• • Warm and intentional conversationalist
  • Professional and timely correspondence with team members and clients
  • Presentation skills for client reports or projects
• Previous experience
• • Charter School administration
  • Charter School operational tasks
  • Competency in navigating and working with Google Work Suite Apps
  • Administrative Human Resource tasks
  • School Board Member
• Adaptability and Problem Solving Skills
• Impeccable organizational skills and attention to detail
• High level of personal responsibility and ability to manage multiple projects and deadlines

Job Type: Hybrid, Full-time, Monday through Friday, 9:00 AM- 5:00 PM. 

Note: In-person training is required for the initial 3 months. During this time, the employee is expected to work onsite at our Durham office building from 9:00 a.m. to 5:00 p.m.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• On-the-job training
• Paid time off
• Vision insurance

Pay: $65,000 - $77,000 per year, dependent on experience

Charter Success Partners' mission is to provide the best customer service to charter schools through market leading operational support processes and products. We seek to provide security and peace of mind for charter school boards and administrators through timely, accurate and responsive service. Our team is our defining quality; and our team is driven to help your students succeed by allowing our clients to focus more on academic excellence!

Company Description

Charter Success Partners' mission is to provide the best customer service to charter schools through market leading operational support processes and products. We seek to provide security and peace of mind for charter school boards and administrators through timely, accurate and responsive service. Our team is our defining quality; and our team is driven to help your students succeed by allowing our clients to focus more on academic excellence!