Mitigation Technician

Join Our Team at SERVPRO® Team Fosdick SERVPRO® Team Fosdick is the premier fire and water cleanup and restoration company in Northeast Ohio. We have expanded our operations to include 13 franchises in the Cleveland, Akron, Mansfield, and Toledo areas. Due to our recent growth, we are seeking customer focused, motivated, and responsible Mitigation Technicians. The Mitigation Technician performs production processes to fulfill the service needs of restoration projects for our various customers from fire and water damage. Technicians provide our customers with quality, consistent, and efficient work, representing the best in the cleanup and restoration industry. Job Description Respond to service calls as needed from both residential and commercial customers. Perform services as assigned, following SERVPRO production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, and warehouse. Competes documentation as needed. Responsibilities Inventory and load the work vehicle with equipment, products, and supplies needed for each project Maintain a clean and organized vehicle and equipment Prepare rooms/areas for work activities Set up staging area and equipment for each project Leave job site with a clean and orderly appearance Perform production processes following SERVPRO® production guidelines per work order per crew chief directions Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns) Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling Qualifications High school diploma/GED Dedicated to world class customer service Effective oral communication Ability to work on a rotating on-call schedule for after hours and weekends Experience in cleaning/restoration preferred IICRC certifications preferred Must have clean driving record Physical and Work Environment Requirements Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance Ability to wear personal protective equipment (PPE) where applicable Walking and standing for long periods of time, driving, sitting, climbing Ability to climb ladders and work at ceiling heights Repetitive pushing/pulling/lifting/carrying objects Benefits Competitive wages Medical/Dental/Vision Insurance Paid Holidays + Vacations Life Insurance 401(k) with Company match Join the team that makes it "Like it never even happened®." Servpro is an Equal Opportunity Employer Compensation: $18.00 - $25.00 per hour SERVPRO