Food Service Worker

Food Service Worker

Department: GMT Cole Cafe 700230

Employment Type: Full Time

Location: GM Tech

Reporting To: Adelina Fischer

Compensation: $19.75 / hour

Description

The Food Service Worker is responsible for food preparation, cooking, cleaning, stocking, organizing, and providing excellent customer service.

Essential Duties and Responsibilities

• Food Preparation : Assisting with food preparation such as creating fruit cups, maintaining the salad bar, stocking food supplies, etc.

• Sales Service : Engage with and provide superior service to all customers. Answer customers' questions, and provide information on procedures or policies. Communicate with customers regarding orders, comments, and complaints.

• Cash Handling : Establish or identify prices of goods and capture sales in the point of sales system. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Ensure accuracy of payments and change disbursements. Balance the cash drawer at the end of each shift.

• Teamwork : Contribute to a positive team environment. Recognize and reinforce individual and team accomplishments. Identify alarms or changes in morale and performance. Maintain calm demeanor during periods of high volume or unusual events to set a positive example for the team.

• Merchandise : Organize and stock supplies, service stations and products. Rotate products and stock grab-and-go items throughout shift to increase sales. Follow-up placement protocols to optimize customer sales.

• Safety & Sanitation : Follow operational policies and procedures. Follow health, safety and sanitation guidelines. Clean, sanitize and organize work areas, utensils, and equipment. Clean service and seating areas. Scrub and polish counters, tables, and other equipment. Perform other duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Job Requirements

• 1 year of food service experience required. Strong food prep skills preferred.

• Food/Beverage Production — Knowledge of techniques and equipment for preparing, serving, storing and handling food and beverage products.

• Mathematics — Ability to add and subtract, charging appropriately and distributing change to customers.

• Suggestive Selling or Influencing Others — Suggesting others to buy merchandise/goods or to otherwise change their minds or actions.

• Customer Service — Working with the public. Knowledge of principles and processes for providing customer services.

Benefits

We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that.

• Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program.

• Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program.

Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.

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