SAP SD / OTC Consultant

Overview The Infosys Life Sciences unit is dedicated to advancing the healthcare and pharmaceutical industries through innovative digital solutions. We focus on integrating advanced AI and automation to enhance operational efficiency and support long‑term business objectives. Join us to be part of a team that is transforming the life sciences sector, driving innovation, and improving patient outcome. Responsibilities Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis Design and implement advanced customisations based on the ERP platform’s capabilities and limitations and develop critical software applications in collaboration with the development team Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large‑scale data migration strategies to ensure data integrity Implement advanced performance optimisation strategies focused on scalability, reliability, and user experience, while leading compliance initiatives through audits, to uphold security protocols and industry standards Develop detailed documentation for complex ERP customisations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer Your Contribution To The Team Expertise in ERP systems, architecture, and advanced customization techniques Ability to design complex integration solutions and guide large‑scale data migrations Proactive problem‑solving to streamline complex requirements A strategic mindset to align technical solutions with business goals and market trends Deep understanding of compliance requirements, security protocols, and performance optimisation methodologies Sector specific expertise for high quality project delivery Required Skills and Experience Experience in configuration, solutions evaluation, validation, development and deployment SAP project implementation experience in SAP OTC and integration with other process areas At least two‑three end‑to‑end implementation projects, with at least one performed as Solution Architect preferably at client location Experience in business process consulting, problem definition, architecture, design, and detailing of processes Involved in business process design and discussions to analyse and document business requirements for the SAP OTC module related to sales order processing, delivery processing & invoicing Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements Map client business requirements, processes and objectives; develop necessary product modifications to satisfy client needs Preferred Skills and Experience Act proactively to avoid roadblocks and ensure smooth project execution Act as a liaison between business functions and the technical team Work self‑directed and independently; may act as subject‑matter mentor to more junior members Provide ad‑hoc training within the technical teams and business owners as needed Design functional specifications for reports, interfaces, enhancements, workflow and forms Configure and customise the SAP OTC module and relevant processes to meet business needs Document functional designs, test cases and results Provide end‑to‑end support for SAP OTC implementations and projects including appropriate testing and troubleshooting Collaborate with cross‑functional teams to integrate SAP OTC with other modules and integrated systems Develop and deliver training materials for end‑users and stakeholders Assist in project planning, timelines, and deliverables for SAP SD‑related tasks Additional Required Qualifications Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education This position may require relocation and/or travel to work/project location Candidates authorised to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future Benefits Medical/Dental/Vision/Life Insurance Long‑term/Short‑term Disability Health and dependent care reimbursement accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus paid time off About Us Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritise the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; colour; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr Infosys