Maintenance Manager - Oxford Suites Hermiston

Job Description

Job Description

At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you.

What We Offer: Competitive pay and performance-based incentives
Medical, dental, and vision coverage for peace of mind
401(k) with profit sharing to invest in your future
Generous paid time off so you can recharge
Exclusive discounts at our properties—because you deserve great getaways, too!
Ongoing training, leadership development, and career growth opportunities

Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together!

POSITION SUMMARY: The Maintenance Manager is responsible for overseeing and actively participating in the daily maintenance operations of the hotel, ensuring a safe, comfortable, and well-maintained environment for both guests and employees. Your responsibilities include troubleshooting, repairs, and leading the Maintenance Team to uphold the highest standards of safety, cleanliness, and operational efficiency. You will manage preventative maintenance programs, address facility issues promptly, and ensure compliance with company and regulatory requirements. Additionally, you may provide guest transportation as needed. Your leadership and technical expertise will play a vital role in maintaining the hotel’s physical integrity and enhancing the overall guest experience.

ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Maintenance Leadership (35%):

• Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations
• Lead and oversee the daily activities of the maintenance team, providing hands-on support and training to ensure tasks are completed efficiently
• Assist the General Manager in implementing maintenance programs and procedures including the benchmarking process
• Provide input on staffing needs based on operational requirements and help coordinate team schedules.
• Communicate with the team throughout shifts to ensure smooth operations and address any concerns or issues. Hold regular staff meetings
• Manage time and attendance records, including scheduling, ensuring compliance with company policies, scheduled breaks and overtime regulations, and addressing any discrepancies in a timely manner
• Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations.   Report any maintenance repairs needed immediately to their supervisor or General Manager.

Operations (35%):

• Perform routine maintenance tasks on the interior and exterior of the facility, including electrical, plumbing, HVAC, and structural work
• Ensure the proper operation and maintenance of distribution systems for electricity, water, and gas
• Assist with day-to-day operations such as trash removal, pool maintenance, grounds upkeep, and security rounds, ensuring tasks are completed in a timely manner

Safety & Preventative Maintenance (20%):  

• Conduct regular inspections of the property to ensure compliance with OSHA, fire safety laws, and company standards, addressing potential hazards or cleanliness issues
• Participate in the hotel's preventative maintenance program, ensuring guest rooms, public areas, and hotel equipment are maintained properly
• Accurately log all maintenance tasks and keep records of equipment and facility operations

Other (10%):  

• Provide guest transportation as needed
• Comply with timekeeping policies by recording hours worked and obtaining approval for any overtime
• Adhere to attendance policies and maintain regular availability for scheduled shifts
• May participate in drivers program
• Perform other duties as assigned by the Property Managers

Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority

CORE SKILLS AND VALUES

• Company Character – Supports company vision and values
• Customer Service – Understands and meets the needs of customers
• Managerial Focus – Guides people and processes to achieve objectives
• Mechanical Skills – Understands is competent operating hand, and power equipment. Understands safety aspects.
• Physical Skills – Capable of performing laborious work in varied conditions
• Problem Solving – Sees and is able to define problems and find causes
• Professional Appearance – Maintains high standards of personal appearance and grooming
• Team Orientation – Works cooperatively with others, establishes rapport and assists others

PREFFERED EDUCATION & EXPERIENCE

• High School Diploma or GED Required
• 2+ Years’ Management Experience
• 3+ Years of Progressive Experience in a Hotel 
• Experience / Training in: Commercial Refrigeration, Boilers, Plumbing, Air Conditioning, Building Construction, Carpentry, Fire Systems, Sewer and Water, Boilers, Electrical Breakers, Janitorial Services, Energy Conservation, Environmental, Hazardous Waste, Hygiene and Sanitation 
• Maintenance and repairs of all infrastructures of hotel systems

JOB REQUIREMENTS

• Valid Drivers License Required
• Proof of eligibility to work in the United States
• Reliable transportation to and from work
• Ability to work a flexible schedule including evening, weekends and holidays
• Reliable and consistent attendance

PHYSICAL REQUIREMENTS

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
• Must be able to bend, squat, crawl, kneel, push, pull, climb and walk on uneven surfaces on a frequent basis
• Must be able to walk, climb ladders and work outside in a variety of weather conditions (rain, wind, snow, heat)
• Must be able to climb stairs both inside and outside and frequently lift 50 lbs. and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects

Oxford Collection of hotels is proud to be an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on pre-employment screening.