Senior Software Engineer - Python/Typescript

Role Description

Our operations, sales, and customer support teams run on workflows that were designed for humans — and many of them should no longer be. Manual handoffs, repetitive processes, slow queues, and duct-taped integrations are costing us speed, accuracy, and money. We're hiring a Senior AI Engineer to fix that.

Your job is simple to describe and hard to do: find the inefficiencies across our business operations and replace them with AI-driven systems that are faster, smarter, and scalable. You'll work directly with ops, sales, and support stakeholders, understand their pain points firsthand, and build the automation that eliminates them.

• Streamlining a customer support triage workflow.
• Building an agentic pipeline that handles a multi-step process currently requiring a team of people and days of turnaround.

This is a high-autonomy, high-impact IC role. You won't have someone writing detailed specs for you. You'll get a business problem, dig into it, architect a solution, and ship it. We need someone who's been deep in AI-assisted development for years — not just prompting models, but building real orchestration layers, integrating agentic workflows into production, and producing code that's disciplined and reviewable.

You are the person who walks into a room, hears someone describe a painful manual process, and walks out knowing exactly how to automate it. You will:

• Own business automation end-to-end.
• Partner directly with operations, sales, and customer support teams to identify workflow bottlenecks and manual processes ripe for automation.
• Design and ship AI-driven systems that replace manual labor.
• Measure everything.
• Evangelize by shipping, not by presenting.

Qualifications

• 7+ years of professional software engineering experience.
• Strong proficiency in Python and TypeScript/JavaScript.
• Full-stack capability spanning backend services, APIs, and frontend interfaces.
• 1–2+ years working deeply with LLMs and AI agents in production.
• Built multi-agent or agentic workflows.
• Hands-on with AI coding tools daily.
• Comfort working directly with non-technical stakeholders.

Requirements

• Familiarity with Salesforce platform development (Apex, Lightning, APIs).
• Experience building custom AI orchestration layers or multi-agent systems for business process automation.
• Background in CI/CD pipeline design and cloud infrastructure (AWS, GCP, or Azure).
• Prior experience in ops automation, business process reengineering, or internal tooling at a fast-growing company.

Benefits

• Medical, Dental and Vision Insurance.
• 401k with company match.
• RSUs.
• Paid vacation, 10 company holidays, sick time, and volunteer time off.
• Employee Resource Groups to build community and inclusion at work.
• Monthly cell phone and internet stipend.
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development.