Patient Account Representative II

Job Title and Location Clerical, Administrative and Support (Temporary/Part-time) – Big Island: Kealakekua Salary USD per hour: 21.74 (Hourly) based on the FTE Position Status FTE: 0.300000 | Temporary without Benefits Job Duties The function of this position is to perform simple and routine billing and collection responsibilities; such as determining credit status, arranging for payment and credit, and collecting delinquent accounts. Work Schedule Must be available to work shifts as necessary based on hospital operations; services are provided 24/7. Minimum Qualifications Education Requirement: High school diploma or equivalent. General Experience: Two (2) years of typing, stenographic, clerical work, cashiering, data input, customer service skills or any combination of these experiences demonstrating knowledge of English grammar, spelling, arithmetic, standard office equipment, and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, operate various kinds of office equipment, and deal effectively with others in eliciting information and providing service. Substitution of Education for General Experience: An Associate’s or Bachelor’s from an accredited college or university may substitute for all of the General Experience required. Specialized Experience: One (1) year of work experience performing medical billing and collections in a hospital, long term care facility, outpatient clinic or clinic setting; interviewing patients and/or responsible persons to secure financial information, arranging for method of payment and extension of credit, determining financial status; reviewing accounts for delinquent payments and contacting payer to seek payment. Substitution of Specialized Experience: Work experience performing billing and collections in an organization (i.e., financial institution, retail, or hotel); interviewing persons to secure financial information, arranging for method of payment, extension of credit, reviewing accounts for delinquent payments and contacting payer to seek payment may substitute for one year of Specialized Experience. Knowledge and Abilities Knowledge Of: Office practices and procedures; grammar, spelling, punctuation and work usage; use of standard office machines; techniques of interviewing others to obtain pertinent information. Ability To: Make arithmetic computations; compare names and numbers rapidly and accurately; file materials numerically and alphabetically; follow oral and written instructions; communicate positively and effectively with staff, patient and patient family; work harmoniously with others; understand, explain and apply policies, procedures, rules and regulations pertinent to the admission of patients to an acute, skilled nursing or outpatient hospital or outpatient procedure; keep matters confidential; interview others to obtain pertinent admissions information; ability to speak and write English. Equal Opportunity Employment The Hawaii Health Systems Corporation is an equalopportunity employer and complies with applicable state and federal laws relating to employment practices. #J-18808-Ljbffr