Customer Service Representative

Job Description

Job Description

Automated Health Systems has remote full-time call center positions available. Classes starting soon.

 

Work from home roles. All equipment provided. Pickup required in Tallahassee, FL.

 

As a Customer Service Representative, you will be responsible for assisting callers with questions about their unemployment claim.

 

Qualifications for the position include:

• Team player with excellent communication skills.
• Customer-focused with a passion for helping people.
• Strong PC proficiency with a willingness to learn.
• Ability to handle high call volume in a fast-paced environment.
• Maintain confidentiality of personal health information.
• Minimum of 2 years’ experience in customer service and/or call center environment required.
• Associate degree in related field preferred.
• Bilingual skills (i.e., Spanish or Creole) strongly preferred.

 

Available shifts from 8AM to 5PM, Monday through Friday.

Training is paid 3 weeks Monday through Friday 8:30AM-5PM.

 

AHS is an Equal Opportunity Employer.

 

Please visit our website for more information:

\nCompany Description

Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.

Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.

We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide ser

Company Description

Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.\r\n\r\nOur mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.\r\n\r\nWe provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide ser