Decorador de Pasteles - Tiempo Completo

Decorator of Cakes

Fresco y Mas is committed to fostering a work environment where all associates can be authentic, feel valued, and reach their full potential.

Produces high-quality decorated items and baked goods according to the company's standard product offerings, decorates cakes, pies, muffins, cookies, and other bakery items. Helps with daily operations in the bakery department. Increases customer trust and loyalty by promoting and executing consistent and compliant operational conditions. Offers fresh and attractive products, courteous, knowledgeable, and prompt service. Values diversity and supports an inclusive environment by embracing team members' backgrounds and experiences.

Essential Responsibilities

Service: 40%

Creates an environment that allows customers to feel welcomed, important, and appreciated to increase customer trust and loyalty. Ensures the department is merchandised according to plan. Offers daily conditions that meet company expectations in terms of product availability, freshness, quality, and shelf value. Offers product samples, answers product questions, and offers customers assistance in finding or suggesting products. Ensures customer requests and special orders are met. Maintain an efficient and organized method of receiving and processing customer orders. Decorate merchandise according to customer request ensuring satisfaction with all products. Utilizes decorating kits and hand-on-hand decorating skills to prepare a range of quality baked goods.

Financial: 40%

Performs daily and weekly tasks (communications, online training, etc.) Process/bake merchandise according to production guidelines; test products to ensure quality. Check product quality for expiration dates and take necessary actions. Refer to the production schedule to determine the variety and quantity of products to bake. Receive and download delivery truck and store products in the designated area. Store and rotate department products to ensure freshness and date control; restock and use supplies efficiently to eliminate waste and maintain the lowest supply cost. Maintain knowledge of inventory/storage conditions and report any inventory discrepancies. Check/inspect product quality and freshness and take appropriate actions with those items. Use production planning tools to produce fresh products accurately and ensure that markdown or discount processes are followed to reduce losses. Ensure that product is kept at the proper temperature according to food safety guidelines and maintain temperature log records as per policy.

Leadership: 10%

Promotes trust and respect among associates through collaboration, promotion of teamwork, and communication of specific information from the company, department, and job. Guides and empowers the team to meet or exceed goals. Adheres to all local, state, and federal laws, and company guidelines. Compliance/Safety: 10% Ensures that company standards are maintained in terms of safety, proper food handling practices, sanitation, and productivity. Adheres to all regulatory compliance requirements related to food safety, the United States Department of Agriculture (USDA), and country of origin labeling (COOL) and the Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner, while ensuring that all items are protected and removed from customer access. Reinforces safety programs by complying with safety procedures and inspecting and identifying unsafe conditions to report to store management. Notify store management of customer or employee accidents. Report all safety hazards or problems and illegal activities, including theft, pilferage, or fraud. Ensure compliance with wage and hour policies and regulations. Cultivate a culture of safety within the store. Ensure that you and all associates work safely and have received the necessary safety training. Ensure that hazard assessments are posted for associate reference and that personal protective equipment is available and used by all associates performing tasks within the department as needed. Ensure that equipment is in good working order; report and help with remediation (e.g., blocking/tagging equipment) of safety hazards within the department. Ensure that equipment is in good working order; report and help with remediation (e.g., blocking/tagging equipment) of safety hazards within the department.

Responsibility: Performs other job-related duties as assigned.

Education Qualifications Required Education Course of Study Education Preferred

Education Preferred High School/GED Course of Study

Language Requirements Required Language(s) Preferred Language(s) English Spanish Preferred

Relevant Experience Relevant Experience

• Supervisory experience 0-3 years minimum Knowledge, skills, and abilities required -
• Must be 18 years of age -
• Authorization to work in the United States or the ability to obtain it. -
• Successful completion of pre-employment drug tests and background checks. -
• Strong customer service skills. -
• Exceptional interpersonal, motivational, and communication skills. -
• Knowledge of basic math -
• Ability to handle stressful situations -
• Operate bakery equipment (e.g., slicer, oven, scale, knives, box cutter, and price gun) according to company guidelines. -
• Proficient with computer applications used in the effective operation of the department.
• Possession of Food Safety Certification or ability to obtain within 180 days of placement.

Tasks

Minimum Qualifications:

• Must be 18 years of age. -
• Floater only:
• Must be able to travel at least 80% of the time. -
• Compliance with all Fresco y Mas policies and procedures. -
• Ability to read, write, and speak English fluently. -
• Ability to understand and follow instructions in English. -
• Authorization to work in the United States or ability to obtain the same. -
• Successful completion of pre-employment drug tests and background checks.

Preferred Qualifications:

• High level of integrity and reliability. -
• Ability to distinguish colors and contrasts.

Work Label

• Provide continuous attention to guest needs; greet, assist, and thank guests in a prompt, courteous, and friendly manner. -
• Maintain products as needed to present the appropriate quantity, quality, and variety in the display window. -
• Offer product suggestions when appropriate. -
• Maintain an efficient and organized method for receiving and processing guest orders. - Process/bake merchandise according to production guidelines;
• Test products to ensure quality. -
• Decorate merchandise according to guest request ensuring satisfaction with all products. -
• Receive and download delivery truck and store products in designated area. -
• Store and rotate department products to ensure freshness and date control; restock and use supplies efficiently to eliminate waste and maintain the lowest supply cost. -
• Operate department equipment and tools. -
• Maintain the work area clean, orderly, and free of safety hazards; report to management about defective equipment and hazards. -
• Notify management about team member theft, guest theft, unauthorized markdowns, property damage, or any action that is illegal and/or against company policy. -
• Floater only: Travel to assigned stores to complete tasks. -
• Perform other job-related tasks as assigned.

Environment and Physical Demands

Physical Requirements

Never (N) 0 % Occasionally (O) 1-33 % Frequently (F) 34-66 % Continuously (C) 67-100 %

Frequency of Tasks Additional Details (as needed)

1. Standing C Type(s) of Surface: Tile, Concrete

2. Walking C Type(s) of Surface: Tile, Concrete

3. Sitting O

4. Carrying F Up to 100 lbs.

5. Pushing F up to 100 lbs.

6. Lifting F Up to 100 Lbs.

7. Pulling F Up to 150 Lbs.

8. Climbing O Height: 10 feet.

9. Balancing O

10. Kneeling O

11. Crouching O

12. Squatting O

13. Handling C

14. Feeling C

15. Crawling O

16. Reaching level O: waist/up, etc.

17. Speaking C

18. Seeing C

19. Hearing C

20. Smelling C