Food and Beverage Supervisor

Reading Country Club Reading, PA 19606, USA Description Reading Country Club , located in Reading, PA , is pleased to announce an excellent career opportunity for afull-time Food Beverage Supervisor! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part ofTroon, you’ll contribute to a global leader in golf and community management. General Purpose: Prov ides efficient serviceofour guests with superior professionalism and courtesy. C reates memorable dining experiences through personalized and genuine interactions. Assiststhe department manager with training, development and implementing customer service standards. Ensures staffisworking together as a team to ensureoptimumservice and that guest needs are met. Inspects grooming and attire ofstaff, andrectifies anydeficiencies..Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, andwell beingof guests. Ensures guests areattended toin a prompt,efficientand personalized manner. Acts as a liaison between frontofhouse and the kitchen staff to ensuretimelyandappropriate communications. Ensures that the restaurant and restaurant facilities are kept clean,well stockedand organized. Checks the maintenance of all equipment in the restaurant and notifies the Food & Beverage Manager of needed maintenance and repair. Assures all opening and closing procedures and side work is completed, including all cleaning of equipment and storage areas ,setting up necessary supplies and tools, un/locking doors, inspecting storage areas for organization, use of FIFO, and cleanliness, etc. Assistsin coordinating special functions with the Food & Beverage Manager. Assists Food & Beverage Manager in performing andmaintainingfood and beverage inventory. Assistswith conducting pre-shift meetings to review specials, menu changes, house counts, etc. Assistsin the completion of revenue reports, productionreportsand other reports as needed. Performs daily activities toinclude:serving tables, bussing tables, seating guests, roomserviceand general clerical/cashier duties. Assiststhe department manager in interviewing, training, planning, assigning, and directing work. Make recommendations when hiring, evaluating performance, rewarding, and disciplining associates. Develops andmaintainspositive working relationships with others, supports the team to reach common goals, and listens and responds appropriately to the concerns of other employees. Ensures adherence to quality expectations andstandards;andidentifies, recommends, develops, and implements new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-saving initiatives. Addresses complaints and resolves problems. Assistsin the coordination of department members that may include, but is not limited to: Hosts, Servers, Expediters, and Cashiers. Assistsin monitoring business volume forecast and plans accordingly in areas ofmanpower, productivity,costsand other expenses. Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties asrequired. MinimumRequirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: 2+ years’ Lead Server experience preferred 2+ years’ experiencewith arestaurant POS software platform 1+ years’ experience at current Club or another Troon property Physical Demands: Frequently stands, walks, talks and hears.Regularly useshands, reaches with hands and arms. Occasionally sits, climbs, balances, stoops, kneels, crawls, crouches,tasteor smells. Frequentlylifts upto 25 pounds and occasionallylifts upto 50pounds. Occasionally works in extreme heat, wet or humid conditions (non-weather). Occasionally works in outdoor weather conditions.Noiselevel is moderate. Certificates/Licenses: ServSafeCertified (Food Manager & Alcohol) or TIPS equivalent. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may berequiredin order toperform the duties of the job (e.g.the associates may be requiredto communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Thorough knowledge of Food & Beverage outlet operations including foods, beverages, supervisory aspects, servicetechniquesand guest interaction. Working knowledge ofPOSsystem. Attention to cleanliness and safety. Patience and customer-oriented approach. Excellentpeopleskills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. About Troon Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at . Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr