Lead Teller-Member Service Representative
MARSHLAND CREDIT UNION
POSITION OVERVIEW:
The Lead Teller/Member Services Representative (MSR) serves as a key resource for the branch by delivering high-quality, personalized service to members while providing day-to-day leadership and support to the teller/MSR team. This role performs routine financial transactions and member services while assisting with training, workflow, cash operations, and adherence to Credit Union policies and procedures. The Lead Teller/MSR is expected to lead by example and demonstrate professionalism, accuracy, integrity, and a commitment to improving the financial lives of members.
RESPONSIBILITIES:
Teller Functions:
· Process a variety of financial transactions including, but not limited to: deposits, withdrawals, transfers, loan and credit card payments, cash advances, money orders, and cashier’s checks.
· Balance cash drawer daily and ensure cash handling procedures are followed consistently.
· Identify and report discrepancies, suspected fraud, or security concerns.
· Maintain confidentiality of member information and transactional data.
· Cross-sell Credit Union products and services at the teller line.
Member Services Functions:
· Open new accounts, including checking, savings, certificates, IRAs, and club accounts.
· Assist members with account maintenance, including address changes, name changes, and account titling.
· Order debit cards, process wire transfers, and enroll members in digital banking.
· Educate members on available services and promote usage, including mobile banking and e-statements.
· Assist with fraud reporting, disputes, and account security concerns.
· Make outbound calls to follow up with members or promote new offerings.
· Respond promptly and professionally to member inquiries in person, by phone, or email.
Lead Teller Functions:
· Provide daily guidance and support to Tellers and MSRs and serve as a resource for questions and complex member situations.
· Assist with training and onboarding of new employees and provide ongoing coaching and support.
· Monitor teller workflow and assist with maintaining appropriate coverage and efficient member service.
· Ensure cash handling, balancing, dual control, security, and operational procedures are followed consistently.
· Assist with resolving teller differences and operational issues and communicate concerns to the Branch Manager.
· Assist with opening and closing procedures, vault operations, ATM balancing, and other daily branch functio n s.
· Promote teamwork, accountability, and a positive member service environment.
· Support branch goals and assist the Branch Manager with daily branch operations as needed.
Compliance and Operations:
· Ensure compliance with federal regulations, including BSA, OFAC, and Reg CC, as well as Credit Union policies and procedures.
· Maintain accurate records of financial transactions, documentation, and correspondence.
· Participate in internal audits, operational checklists, and required training.
· Monitor and protect sensitive member data and secure workstations and cash drawers.
· Report policy violations, security concerns, or operational issues to the Branch Manager.
QUALIFICATIONS:
· High school diploma or equivalent required.
· Minimum of two years teller or member service experience required; leadership experience preferred.
· Strong interpersonal and communication skills.
· Team-oriented with the ability to provide guidance and support to co-workers.
· Excellent attention to detail and accuracy.
· Ability to work in a fast-paced environment and prioritize multiple responsibilities.
· Strong cash handling and balancing skills.
· Proficiency in Microsoft Office and digital systems; ability to learn new software.
· Ability to maintain confidentiality and handle sensitive member information appropriately.
- ...electronics and additional items. Learn more at Responsibilities LEAD TEAM MEMBER GENERAL SUMMARY: The lead team member helps maintain a... ...AND ESSENTIAL JOB FUNCTIONS: Provides superior customer service to exceed the customer's expectations Models product...SuggestedWork experience placementSeasonal work
- ...Lead Customer Service Representative, Full or Part Time Join us at Circle K as a Lead Customer Service Representative, Full or Part Time . Location: 4041 Community Rd, Brunswick, Georgia 31520 Availability: Flexible Schedule We are looking for motivated individuals who...SuggestedWeekly payFull timeTemporary workPart timeFlexible hoursShift work
- ...POSITION OVERVIEW: The Teller Supervisor is responsible for... ..., accurate, and courteous service to credit union members. This role includes... ...Teller or Member Services Representative in a credit union or banking... ...Previous supervisory or team lead experience preferred Strong...Suggested
- Store 2707346: 101 Mckenzie Dr, Brunswick, Georgia 31525. Shift Availability Flexible Availability. Job Title Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a...SuggestedWeekly payTemporary workLocal areaFlexible hoursShift work
- ...their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance... ...Agent, I was previously employed as a State Farm Agent Team Member.I am a proud graduate of The University of Georgia.If you want...SuggestedFor contractorsWork at office
- ...Description Douglas Phelps - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a... ...team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail...Work at officeFlexible hours
- ...Your Store Journey Starts Here Our Stores Team Members are the heart of the customer experience. Every day, you bring a friendly attitude... ...position's responsibilities and requirements. Store Team Lead Positions: Logistics Team Lead Operation Team Lead Store...
- ...Job Title Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding... ...with correcting ethical and compliance issues and problems Leads and participates in teams by using and sharing resources...Temporary work
$14 per hour
...who set the tone for every shift. You'll lead by example, work side-by-side with your team... ...is too small Deliver fast, accurate service and create a great guest experience every... ...Coach, support, and motivate crew members to perform at their best Help train new...Shift work- ...that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member's journey. What fuels us? Our belief in the power of fun. Here, you won't just help customers gear up for their next adventure...
$12 - $24.33 per hour
Position Overview The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise... ...the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members...Part timeFlexible hoursAfternoon shift$21 - $29 per hour
Position Summary...What you'll do...Provides member service by acknowledging the member and identifying member needs providing guidance and... ...If none are listed, there are no preferred qualifications. Leading a team, Supervising experience to include hiring, evaluating,...Hourly payMinimum wageFull timeTemporary workPart time$58k - $60k
Shine on as a Team Lead Specialized Education Services, Inc. (SESI), a division of "FullBloom", is a premier provider of education services for K-12... ...nationwide, SESI serves more than 7,000 students. Join our team members who shine a positive light on our students and uncover...Flexible hours$18 per hour
...Teller I United Community is in search of a Teller I to join our team. As a Teller I, you will engage in a wide range of financial transactions and services for our valued customers. Whether it's answering questions, addressing banking needs, or identifying opportunities...Full timeLocal areaRemote work- ...teammate.Responsible for providing prompt and efficient customer service, operating the teller drawer, and accurately processing transactions.... ...making referrals within the branch. Provide assistance to team members and perform complex, specialized transactions. Performs...Work experience placementWork at officeRemote work
$18 per hour
...Teller IUnited Community is in search of a Teller I to join our team. As a Teller I, you will engage in a wide range of financial transactions and services for our valued customers. Whether it's answering questions, addressing banking needs, or identifying opportunities...Full timeLocal areaRemote work- ...delivery of excellent customer service of the Support Service... ...beginning, to service completion by leading the ramp: Cashier, Drivers,... ...for other ramp team members. Qualifications To perform... ...requirements listed below are representative of the knowledge, skill, and...Seasonal workLocal areaImmediate startShift work
- ...-time Job Category Org: Store Customer Service Rep Job Description ABOUT THE JOB You got... ...for you. ADVANCEMENT Many of our team members began their careers as delivery drivers... ...owners. From customer service representative to management, General Manager to Manager...Extra incomeFull timePart timeSecond jobWork at officeFlexible hoursNight shift
- ...Customer Service Rep(05769) - 108 Scranton Connector Full-time Job Category Org: Store... ...Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills... ...or more and are unloaded by the team member using a hand truck. Deliveries may...Extra incomeFull timeSecond jobWork at officeFlexible hoursNight shiftWeekend work
$20 - $22 per hour
...Customer Service Specialist General Labor Title: Customer Service Representative Location: Brunswick, GA Pay Rate: $20-22/HR... ...resources necessary for their team members to excel and reach their career... ...candidates MUST have proven lead experience and MUST have proven...Permanent employmentWork experience placementFor subcontractorWork at office$94.55k - $97.7k
...00.00 Salary. Job Shift: Day. Job Category: Nonprofit - Social Services. JOB SCOPE: Supervise and provide multi-disciplinary clinical and... ...'s to authorize services. Provides direct supervision of team members, handles complaints and grievances. Monitor service delivery...Full timeContract workWork at officeWork from homeShift work$32.15k - $45.19k
Overview United Community is seeking a Head Teller to join our team. As the Head Teller, you will utilize your strong attention to detail... ...training tellers, as well as providing exceptional customer service to our clients. Your attention to detail and ability to...Full timeLocal areaRemote work$45k - $65k
...Account Manager - State Farm Agent Team Member for Douglas Phelps - State Farm Agent... ...proactively marketing relevant products and services. Grow your career as you better your community... ...and sell policies to both cold and warm leads. Experience in insurance sales or...For contractorsWork at office- ...successful project execution. We are looking for an experienced Lead Scheduler who brings technical expertise, leadership, and a continuous... ...fellow schedulers on best practices. The most successful team members combine strong analytical thinking with technical scheduling...Work at office
- ...perform assigned tasks related to providing services for corporate aircraft and passenger charters... ...apply for the Front Desk Customer Service Representative job today! Aviation is a 24/7 industry, so we need our team members to be flexible to work various shifts including...Work at officeFlexible hoursShift workNight shift
- ...Lead TechnicianFrom Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer... ...our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on...
$30 - $45 per hour
...Lead TechnicianPavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers... ..., data center, and retail industries. Global Reach. Local Service.As a global leader, Pavion specializes in the design, installation...Hourly payContract workLocal area- ...making a positive, lasting impact on people ? Do you have customer service experience? Are you looking for an opportunity to learn a new... ...goals! Community Service As a company, we are pro-active members of the community. We make ongoing contributions to charities, local...Temporary workWork at officeLocal area
$25 - $50 per hour
...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Brunswick. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training...Shift workNight shiftWeekend work$12.25 per hour
...Basic Job Function : Assist our members and guests with their bike rental needs. Promote the Sea Island legacy of warm genuine... ...experience in the same or related field preferred Strong guest service skills Knowledge of general bike maintenance; fix flat tires...Part timeSeasonal workLocal areaImmediate startFlexible hoursShift workWeekend workAfternoon shiftEarly shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lead Teller-Member Service Representative. Be the first to apply!
- customer service attendant Brunswick, GA
- airport customer experience specialist Brunswick, GA
- customer support associate Brunswick, GA
- customer service officer Brunswick, GA
- customer order specialist Brunswick, GA
- customer service representative csr Brunswick, GA
- customer relations representative Brunswick, GA
- customer relations specialist Brunswick, GA
- customer service representative Brunswick, GA
- part time customer service representative work from home Brunswick, GA



