Lead Pharmacy Technician

Lead Technician Functions

Provides daily guidance, direction, and technical oversight to pharmacy non-pharmacist technical staff, health professional trainees, and volunteers.

Assists in the onboarding, training, and orientation of new and existing pharmacy staff and health professional trainees.

Identifies staff developmental needs, promotes competency growth, and maintains personal proficiency through ongoing staff development programs.

Develops, maintains, and updates training schedules, competency documentation, and procedural guidance.

Conducts technician meetings to communicate service updates, operational changes, and departmental priorities.

Evaluates and coordinates workflow across pharmacy operations, ensuring efficient, accurate, and timely completion of tasks.

Monitors workload volume, identifies backlogs, and adjusts staffing and assignments as needed to meet operational goals.

Identifies inefficiencies or duplicate processes and implements solutions to streamline operations, reduce waste, and improve patient outcomes.

Provides cross coverage and backup support across all technical pharmacy areas, including afterhours, weekends, emergent needs, or staffing shortages.

Organizes daily work activities for the technician team, ensuring effective task distribution and process continuity.

Oversees personnel scheduling, time and attendance processing, and technical quality assurance activities.

Participates in departmental goal planning, quality improvement initiatives, and development or revision of policies and procedures.

Other assigned duties

Work Schedule

Monday - Sunday: 7:00am - 7:00pm (Compressed 7-on/7-off schedule consisting of 11 to 12-hour shifts between 7:00 a.m. and 8:00 p.m. Includes weekends and holidays as part of the assigned tour and rotation based on the needs of the service.)

Pay

Competitive salary and regular salary increases

Paid Time Off

37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Parental Leave

After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy

After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement

Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance

Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework

Not available

Virtual

This is not a virtual position.

Functional Statement #

55411F

Permanent Change of Station (PCS)

Not Authorized