Director, Enterprise Risk Management - Strategy & Governance - RCSA Program

Your Opportunity Director, ERM Strategy & Governance - RCSA Program At Schwab, you'll have the opportunity to shape the future of risk management at scale-where disciplined execution meets forward-looking innovation. Within Enterprise Risk Management (ERM) Strategy & Governance, we are evolving a best-in-class risk program that enables the firm to grow responsibly, operate efficiently, and deliver for clients with confidence. The Director, ERM Strategy & Governance - RCSA Program role is a critical leadership position responsible for the strategy, execution, and evolution of Schwab's Risk and Control Self-Assessment (RCSA) program. Reporting to the Managing Director, you will operate as a trusted advisor to senior leadership, bringing clarity to complex risk environments, transforming risk data into actionable insights, and evolving the use of AI and automation to drive continuous improvement, and scale and efficiency in the RCSA environment. This role requires a leader with executive presence, intellectual rigor, and the confidence to influence across all levels of the organization - someone who can demystify and simplify risk management processes and translate RCSA outcomes into clear, compelling narratives that drive decision-making. What you'll do Enterprise Leadership & Influence * Serve as a visible, credible leader across the firm, partnering with Managing Directors and senior executives to shape risk strategy, priorities, and outcomes. * Influence decision-making through clear, confident communication, effective challenge, and well-supported perspectives. * Function as a thought partner to leaders across the three lines of defense, driving alignment across complex, matrixed environments. RCSA Strategy & Program Ownership * Define and lead the multi-year RCSA strategy and roadmap, ensuring alignment with enterprise risk objectives and evolving business priorities. * Continuously elevate the program to deliver meaningful, decision-useful insights, not just compliance outputs * Articulate and advocate the value proposition of RCSA to senior stakeholders, reinforcing its role as a cornerstone of effective risk management. Design Thinking & Innovation * Bring deep expertise in RCSA design and optimization to enhance the effectiveness and value-add of the end-to-end RCSA lifecycle. * Ensure strong integration of RCSA outcomes in firm-wide risk management processes. * Drive continuous improvement through data, automation, and emerging technologies, increasing efficiency while strengthening outcomes. Operational Excellence & Continuous Improvement * Lead end-to-end execution of RCSA operations, including governance, stakeholder engagement, change management, quality control and assurance, and data and analytics. * Establish and monitor KPIs and other success measures that reflect operational discipline across people, process, data, and technology. * Serve as a subject matter expert for business partners, internal audit, regulatory exams, and independent testing activities. Executive Communication & Storytelling * Deliver clear, concise, and compelling communications tailored for multi-leveled audiences, including stakeholders, executives, risk committees and regulators. * Translate complex data into context and actionable insights that inform strategic and operational direction. * Foster a culture of fact-based, transparent debate with a bias to taking action and achieving outcomes. People Leadership * Build, develop, and lead a high-performing team of risk professionals, setting a high bar for thought leadership, accountability, and execution. * Model confidence, sound judgment, and emotional intelligence in talent and business decisions. * Create an environment which attracts, develops, and retains top talent. What you have Experience & Expertise * 10-15 years of progressive leadership experience in risk management, internal audit, or consulting within financial services. * Demonstrated depth in enterprise risk management and/or operational risk management. * Strong understanding of broker-dealer and banking environments, including regulatory expectations. Executive Presence & Influence * Proven ability to engage with and influence diverse groups of stakeholders and senior leaders. * Confident communicator with exceptional executive-level presentation and storytelling skills. * Demonstrated ability to take a position, defend it with data, and drive alignment. Strategic & Analytical Thinking * Ability to operate at both strategic and execution levels, connecting long-term vision to day-to-day delivery. * Strong judgment and the ability to navigate ambiguity, complexity, and competing priorities. * Data-driven mindset with a focus on insight generation, not just reporting. Leadership & EQ * High degree of emotional intelligence, self-awareness, and organizational awareness. * Track record of building credibility, trust, and strong relationships across enterprise stakeholders. * Courage to challenge constructively and lead through influence, not authority alone. Mindset * Continuous improvement mindset with a passion for raising the bar on both outcomes and talent. * Curiosity and openness to innovative tools, automation, and new ways of working.