Health Systems Specialist

US Department of Veterans Affairs

Charleston, SC

Job Title

Job Description

Duties include but may not be limited to the following:

Provide access related consultative services, working in collaboration with facility Service Lines, to review and develop guidance and policies that will facilitate standardized processes within the facility and applicable Community Based Outpatient Clinics (CBOCs).
Review and evaluate assigned processes and procedures to determine areas of effectiveness, efficiency, and improvement for proposal through local Group Practice Manager (GPM) and supervisor.
Implement process improvement and training opportunities that support frontline employees in providing predictable, consistent, and comfortable customer service experiences for Veterans, their caregivers, and beneficiaries.
Provide recommendations on facility improvements including construction, renovation, space utilization and purchase of equipment.
Collect and analyze report trended data sets; make recommendations to assist in the allocation of resources. Assist clinic managers in identifying causal interrelationships between the various aspects of ambulatory care and its impact on clinical operations to achieve and sustain quality, safe, efficient, and effective ambulatory care.
Monitor existing or emerging workflow issues; monitor consult management issues and provide guidance to Clinical Leads and Administrative Leads (ALs) when required. Monitors Information Technology (IT) usage and issues and provide information or assistance to Clinical Leads as needed.
Make recommendations to managers regarding allocation of resources, including potential use of community care options. Monitor, and make recommendations to adjust plans to effectively and cost-efficiently accomplish the mission within budgetary constraints.

Work Schedule: Monday - Friday, 7:30am-4:00pm

Telework: Not available.

Virtual: This is not a virtual position.

Position Description/PD#: Health Systems Specialist / PD079480

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

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Vacancy posted 14 hours ago

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