Store Manager

Our Story It’s no surprise that our story is a little unconventional. After all, Papa Murphy’s brought an entirely new approach to the pizza industry. But our unique idea is a simple one. We focus on using quality ingredients, prepared fresh daily, to offer our guests everyday meal solutions to take ’n’ bake at home with ease. That commitment to quality and creativity extends beyond just our delicious and craveable products. Position Overview In this engaging leadership role, the Store Manager champions Papa Murphy’s commitment to quality, service, integrity, and teamwork by: Creating a positive experience and culture every day for employees Hiring, training, and managing an ambitious, efficient crew of employees Modeling incredible customer service and training store personnel to do the same. Flexing your business skills to create efficient operations, happy guests, and a profitable store. Applying administrative expertise by providing accurate reports, tracking and reconciling coupons and certificates, and creating and posting crew work schedules Keeping employees and customers safe by ensuring the store meets standards for optimum costs and top‑notch performance while maintaining proper operational and health labor laws at the Federal, State and Local levels. Store Managers are responsible for inspecting the store, all prep areas, equipment, and utensils to ensure they meet sanitary standards in accordance with company and local health department standards. Baking up accurate inventory based on sales trends. Check deliveries for type, quantity, and cost accuracy. Helping us monitor the dough by monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, reconciliation, and justification of all cash variances. Engaging with the community through local store marketing (LSM) activities. Assembling the ultimate pizza experience for every guest What we bring to the table: Variety in your day to day No grease traps or late store hours Competitive Benefits & 401k Working with amazing people PIZZA! Education and tuition assistance What you bring to the table: 2-5 years of awesome supervisory experience at another lucky QSR ServSafe certification required – you're a food and beverage safety expert! Ability to wow an audience with good communication skills. Exceptional customer service skills and strategies to keep customers lining up for more pizza. Technically wholesome: Adequate computer skills, including MS Word, Excel, Outlook, and POS. Understanding of store financials, P&Ls, break‑even, food costs, labor and other financial information to positively impact store operations. Ability to meet deadlines and help a customer quickly and efficiently. Team player: Willingness to jump in and cover shifts in the event of absences. Stand and walk, reach with hands, and arms, bend and stoop, kneel or crouch; this job has you on your feet up to 75% of the time. Must be able to lift and/or move up to 30 pounds. Disclaimer and Equal Employment Opportunity Statement The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job‑related tasks other than those specifically presented in this description. Papa Murphy’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Location(s) 3355 Henry Street, Suite G, Muskegon, Michigan 49441, United States #J-18808-Ljbffr