Luxury Sales Specialist

Luxury Sales SpecialistLuxury Sales Specialist sells new and/or used vehicles. A Luxury Sales Specialist learns the buyer’s requirements quickly and guides him or her through the cars on the lot with optimal efficiency. This role must learn and have professional knowledge of all the cars displayed on the lot and must be able to negotiate and discuss prices, warranties, incentives, etc. The work is normally conducted in a showroom of a company or a dealership.Requirements and Qualifications2 years of sales experience in a high-end industry (clothing, jewelry, auto, etc.)Verbal and written communication skillsHigh School Diploma or equivalentKnowledge of computers and relevant software applicationsKnowledge of customer service principles and practicesProfessional personal presentationExcellent customer service skillsAttention to detailMS WordOutlookExcelInternetTyping skills (min 45 WPM)Duties and ResponsibilitiesAttend all required training classes and sales meetingsObtain the training necessary for factory qualifications and the product knowledge for each model. Must become factory certified in 21 days of hireMake regular contacts by means outlined by management such as floor time, phone time, email and personal visitsTake test drives with customers according to management’s guidelines for personal safety. Adhere to documented demo routePresent management with all offers made by customers to purchase vehiclesPrepare and process the required paperwork accurately to finalize the vehicle saleDeliver vehicles to customers in accordance with the delivery processEnter all prospects/customers into the CRMArrange the first appointment for customers and contact the customer before and after the appointmentMust maintain factory customer satisfaction requirementsWork schedule as outlined by managementOther duties as assignedEmployee BenefitsHealth, dental and vision coverage for employee401K PlanPaid time offPaid training, growth opportunitiesEmployee vehicle purchase plansDiscounts on products and servicesLong-term job securityCompensation: CommissionWe are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.