Laboratory Technical Specialist
United Health Services, Inc.
Position OverviewThe Laboratory Technical Specialist Team Lead at United Health Services (UHS) is an experienced laboratory professional who performs advanced clinical testing and provides the technical expertise that supports accurate, timely diagnostic results. This role leads quality and process improvement efforts, mentors laboratory staff, helps coordinate daily operations, and ensures compliance with regulatory and accreditation standards. Working closely with laboratory leadership and interdisciplinary partners, the Laboratory Technical Specialist strengthens operational performance, advances innovation, and contributes to exceptional patient care through quality, collaboration, and continuous improvement.Work Locations:UHS Wilson Medical Center, Johnson City, NY UHS Binghamton General Hospital, Binghamton, NYThere is more than one location associated with this position. This is either because there are multiple openings at different sites, or the successful candidate will be required to float across multiple UHS facilities. Your recruiter and hiring manager will clarify expectations during the interview process.Primary Work Shift:RotationalRegular Scheduled Weekly Hours:40Compensation Range:$37.00 - $55.50 per hour, depending on experience-Job ResponsibilitiesEssential Functions:Perform advanced clinical laboratory testing, analysis, and result validation to deliver accurate, timely diagnostic information that supports patient care and clinical decision-makingProvide input on day-to-day scheduling, creating departmental/section schedules as neededIdentify staff issues related to job performance and/or behavior, providing feedback to staff, supervisors, or management as required to address concernsLead quality control and quality assurance processes to identify variances and implement corrective actions that maintain compliance and test integrityOptimize laboratory workflows and operational processes to improve efficiency, turnaround times, and service quality across the specialty areaDevelop and maintain laboratory policies, procedures, and documentation standards aligned with regulatory requirements and industry best practicesCollaborate with laboratory leadership and interdisciplinary stakeholders to advance department goals, innovation initiatives, and continuous improvement effortsProvide technical expertise, training, and mentorship to laboratory staff and students to strengthen team capability and professional developmentSupport resource planning, inventory management, and budget input to sustain efficient and effective laboratory operationsScope and Impact:Drive quality, accuracy, and reliability of laboratory testing, directly influencing patient outcomes and clinical care decisionsExercise independent judgment and advanced technical expertise to resolve complex laboratory issues and improve processesInfluence team performance and operational effectiveness through mentorship, workflow guidance, and quality oversightContribute to departmental and organizational goals by advancing performance improvement and innovation initiativesSupport regulatory readiness and accreditation standards, ensuring compliance with New York State and federal laboratory requirementsCompliance and Professional:Maintain NYS Clinical Laboratory Technologist licensure and fulfill all continuing education and competency requirements in accordance with state regulationsAdhere to CLIA, New York State Department of Health, and organizational policies to ensure safe, compliant laboratory operationsComplete required training, certifications, and competency validations within established timeframesSupport audit readiness and documentation standards by maintaining accurate records and adhering to quality and regulatory expectationsSafeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violationsAs applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risksAdditional Expectations:Contribute to a culture of continuous learning, professional growth, and connection, supporting both patient outcomes and team successAssume additional supervisory responsibilities in the absence of an on-site supervisorDemonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactionsExecute responsibilities in accordance with organizational policies, procedures, and applicable regulationsPerform additional responsibilities as required to meet department and organizational needsPosition QualificationsRequired:Bachelor’s DegreeNYSED-OP Clinical Laboratory Technologist LicenseAt least 5 years of direct experience performing the exact or very similar duties required by the job within the same role or function, with at least 4 years of experience as a Licensed Clinical Laboratory TechnologistAt least 5 years of healthcare experience working in the healthcare industry in any job functionAt least 3 years of related experience in a role or field that provides transferable skills or knowledge relevant to the positionPreferred:ASCP Specialist Certification in any disciplineAt least 3 years of project/operations leadership experience leading projects, workflows, or operational processes-Why You’ll Love Working at UHSAt United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.-About United Health ServicesUnited Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!United Health Services is an Equal Opportunity Employer.-United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at #J-18808-Ljbffr
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