Dental Lab Coordinator - AZ - College of Dental Medicine

The Dental Lab Coordinator is a full-time staff position atMidwestern University College of Dental Medicine in Glendale,Arizona. Reporting to the Dental Laboratory Manager, this positionserves as the laboratory’s primary hands‑on resource for moderndigital dental laboratory workflows while maintaining competency intraditional laboratory techniques. The Dental LaboratoryCoordinator supports the daily execution, troubleshooting, qualitycontrol, and continuous improvement of fixed, removable, implant,and appliance workflows using modern digital and conventional labsystems. The position works closely with the Laboratory Manager andITS team, faculty, staff, students, external laboratories, andvendors to implement approved technologies and maintain efficient,reliable, and educationally sound laboratory operations. Thisposition will report to the Dental Laboratory Manager. This role involves working across various educational and clinicalsettings. Occasional travel may be required to participate inprofessional meetings and present advancements in lab-relatedtechnologies and practices. Essential Duties and Responsibilities Operate, troubleshoot, calibrate, and maintain digital andtraditional laboratory equipment, including scanners, CAD/CAMworkstations, milling units, furnaces, and 3D printers. Perform and support the design and production of fixed andremovable prostheses, implant restorations, surgical guides,models, occlusal appliances, and other laboratory-fabricateddevices using both digital and conventional techniques. Execute and optimize digital design and manufacturing workflowsunder the direction of the Dental Laboratory Manager, includingworkflows in 3Shape, Exocad, CEREC inLab, for both additive andsubtractive manufacturing. Maintain digital hardware, software, libraries, validateddesign parameters, manufacturing profiles, and related laboratoryequipment to support reliable operation and reproducibleoutcomes. Provide hands‑on support to students, faculty, and staff in theuse and troubleshooting of laboratory equipment, digital systems,case submissions, and manufacturing workflows. Provide training and workflow support to faculty, staff, andstudents on laboratory equipment, software, digital design,fabrication processes, and traditional laboratory procedures.Coordinate assigned case workflows and comply with safety, quality,and procedural standards. Serve as an operational liaison with ITS, externallaboratories, and vendors for technical support, software andequipment implementation, maintenance, and workflowtroubleshooting, subject to the direction of the Dental LaboratoryManager. Participate in committees and workgroups focused on digitalworkflows, technology integration, quality assurance, and processimprovement. Maintain current knowledge of digital dental laboratorysoftware, hardware, materials, validated workflows, and relevanttraditional laboratory techniques. Maintain complete documentation for laboratory cases, equipmentmaintenance, software and material validation, quality control, andrequired reporting. Assist in clinical research processes, including training onrelevant lab systems and protocols. Present at professional meetings, training sessions, andcontinuing education events. Support faculty in audits, regulatory reviews, andaccreditation processes as needed. Ensure compliance with university policies, procedures, andindustry regulations. Maintain confidentiality and protect patient and researchsubject information in accordance with privacy and securitystandards. Other duties as assigned. Qualifications To perform this job successfully, an individual must be able toperform each essential duty satisfactorily. The requirements listedbelow are representative of the knowledge, skill, and/or abilityrequired. This individual must be able to work in a constant stateof alertness and safe manner. Reasonable accommodation may be madeto enable individuals with disabilities to perform the essentialfunctions. This person should enjoy working with the college faculty andstudents and the public. The individual should be able to handlecomplex scheduling issues. Collegiality and teamwork are essentialattributes necessary to support a positive work environment. Education and/or Experience High school diploma or GED required; an associate or bachelor’sdegree in dental laboratory technology, digital dentistry, or arelated field is preferred. Minimum of 5 years of dental laboratoryexperience, including at least 2 years of verifiable experiencewith digital dental systems and digital fabrication. Demonstrated experience designing and producing fixed and removablerestorations, implant-related components, appliances, models, andguides using digital and traditional methods is required. Hands‑onproficiency with one or more major dental CAD platforms isrequired; experience with 3Shape, exocad, and CEREC inLab isstrongly preferred. Experience with 3D printing, milling, CAM setup, materialprocessing, quality control, and troubleshooting is required.Experience in an academic dental institution orcustomer‑service‑oriented laboratory environment is preferred.Excellent written and verbal communication skills arerequired. Computer Skills Proficiency with Microsoft Office applications and electroniccase‑management systems. Advanced working knowledge of dentalCAD/CAM and digital laboratory software is required, withdemonstrated proficiency in 3Shape, Exocad, CEREC inLab, FormLabs,or comparable systems. Experience with DDX or similar laboratoryprescription and case‑tracking software, 3D printing software,milling CAM software, digital file management, and basicnetworked‑device troubleshooting is highly desirable. Physical Demands The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. Reasonable accommodation may be bemade to enable individuals with disabilities to perform theessential functions. This position may require interaction with the clinical environmentand handling of digital and conventional records of thedentoalveolar complex in accordance with applicableinfection‑control and privacy requirements. While performing the duties of this Job, the employee isoccasionally required to stand, walk, use hands to handle or feeland reach with hands and arms. The employee is regularly requiredto sit, talk and hear. The employee must occasionally lift and /ormove up to 20 pounds. Work Environment The work environment characteristics described here arerepresentative of those an employee encounters while performing theessential functions of this job. Understanding and compliance with Universal Precautions and wearing the proper personal protectiveequipment (PPE) along with proper aseptic technique. Reasonableaccommodation may be made to enable individuals with disabilitiesto perform the essential functions. This position is occasionallyexposed to fumes or airborne particles. The noise level in the workenvironment is usually moderate. Midwestern University is a private, not‑for‑profit organizationthat provides graduate and post‑graduate education in the healthsciences. The University has two campuses, one in Downers Grove,Illinois and the other in Glendale, Arizona. More than 6,000full‑time students are enrolled in graduate programs in osteopathicmedicine, dentistry, pharmacy, physician assistant studies,physical therapy, occupational therapy, nurse anesthesia,cardiovascular perfusion, podiatry, optometry, clinical psychology,speech language pathology, biomedical sciences and veterinarymedicine. Over 500 full‑time faculty members and 400 staff membersare dedicated to the education and development of our students inan environment that encourages learning, respect for all members ofthe health care team, service, interdisciplinary scholarlyactivity, and personal growth. We offer a comprehensive benefits package that includes medical,dental, and vision insurance plans as well as life insurance,short/long term disability and pet insurance. We offer flexiblespending accounts including healthcare reimbursement andchild/dependent care account. We offer a work life balance withcompetitive time off package including paid holiday’s, sick/flexdays, personal days and vacation days. We offer a 403(b) retirementplan, tuition reimbursement, child care subsidy reimbursementprogram, identity theft protection and an employee assistanceprogram. Wellness is important to us and we offer a wellnessfacility on‑site with a fully equipped fitness facility. Midwestern University is an Equal Opportunity/Affirmative Actionemployer that does not discriminate against an employee orapplicant based upon race; color; religion; creed; national originor ancestry; ethnicity; sex (including pregnancy); gender(including gender expressions, gender identity; and sexualorientation); marital status; age; disability; citizenship; past,current, or prospective service in the uniformed services; geneticinformation; or any other protected class, in accord with allfederal, state and local laws, and regulation. MidwesternUniversity complies with the Smoke‑Free Arizona Act (A.R.S.36-601.01) and the Smoke Free Illinois Act (410 ILCS 82/).Midwestern University complies with the Illinois Equal Pay Act of2003 and Arizona Equal Pay Acts. Equal Opportunity Employer/Protected Veterans/Individuals withDisabilities This employer is required to notify all applicants of their rightspursuant to federal employment laws. For further information,please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr The Chronicle of Higher Education