Business Process Analyst

Business And Data Analyst 2

Job Family: Business And Data Analytics

Time Type: Full time

Max Pay – Depends on experience: $80,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary: Implements system requirements and performs routine data analysis to ensure data management objectives within a work unit are met.

Job Description

Position Salary Range: $57,900 - $80,000 per year, DOE

We are seeking a Business Process Analyst/Business Analyst to act as a strategic liaison between operations, technology, and the OPMO Automation team. This role combines process intelligence and emerging technology fluency to accelerate automation and AI adoption across various units in Knowledge Enterprise. You will independently evaluate opportunities, lead discovery, and prioritization processes, and ensure that automation and AI projects deliver measurable outcomes. The position does not provide visa sponsorship. This position does not provide a relocation fee. This position is only for local Arizona residents.

Essential Duties

• Lead the end-to-end intake process for automation and AI projects, from opportunity identification to implementation.
• Partner with business and technology leaders to define strategic automation roadmaps and align proposals with organizational goals.
• Conduct detailed current-state assessments and future state recommendations, gather requirements and translate manual workflows into structured, automatable processes. Create test cases and scripts, as well as perform testing.
• Identify return on investment and KPIs, including efficiency gains, error reduction, and capacity improvements.
• Facilitate prioritization discussions with senior team members
• Collaborate with automation architects, developers, and data scientists to shape requirements that ensure functional precision and scalability.
• Oversee initiative tracking, reporting, and communication of value realization metrics to executive sponsors.
• Be a subject-matter advisor on automation trends, intelligent document processing, generative AI use cases, and ethical AI considerations.

Desired Qualifications

• Experience defining and delivering automation or AI-enabled solutions with measurable return on investment.
• Experience with automation and AI technologies, example: MS Playwright, RPA (UiPath, Power Automate, Automation Anywhere), workflow orchestration, intelligent document processing, and generative AI.
• Experience managing complex stakeholder environments and influence prioritization decisions across departments.
• Storytelling skills—able to distill technical details into clear, actionable business narratives.
• Experience working within Agile or hybrid delivery models, with proficiency in backlog and intake management tools such as Jira or Azure DevOps.
• Prior experience designing or operationalizing automation governance frameworks or intake portals is a added plus.
• Exposure to enterprise-scale AI transformation programs or automation centers of excellence.
• Certification in business analysis (CBAP), Agile (CSPO/PMI-ACP), or RPA platforms is a plus.

Working Environment: ASU is an inclusive enterprise with a wide variety of work and learning modes, locations, and a commitment to sustainability, innovation, and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market, as such the following options may be offered dependent on department needs:

Flexible work options:

• Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times.
• Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.
• Remote work is an arrangement where the employee spends less than 60% of their regular workweek at a regularly assigned ASU work location. Executive vice president-level approval is required.

Standard Working Environment:

• Climate-controlled office setting subject to extended periods of being in a stationary position.
• Regular use of a computer and other office productivity equipment, such as a calculator, copy machine and printer.
• Ability to clearly communicate and exchange accurate information to perform essential duties.
• Expected to be responsive to customers; engaged in work production; and resourceful, flexible, and respectful of others.

Department Statement: At OPMO, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. We value your unique background and perspective, and you may be just the right candidate for this position or other roles on our team.

Driving Requirement: Driving is not required for this position.

Location: Off-Campus: Mesa/Tempe

Funding: No Federal Funding

Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.