Senior Product Associate

Job Description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Consumer & Community Banking’s (CCB) Data & Analytics space, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Data & Analytics is seeking a Product associate in Product Management, helping to lead Metadata Management, Data Modelling Solutions, Quality and Lineage. Drive organization wide platform strategy, and user interface development with a focus on large-scale product strategy and ensuring consistent messaging across the firm. The ideal candidate is a platform-oriented product leader with deep experience in cloud native infrastructure and strong understanding of enterprise-scale data systems. 

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
• Partner with security, risk, governance to embed policy as code, access controls, and user entitlements features into the platform 
• Maintain strong awareness of industry trends in modern data stacks, AI driven data observability, and cloud native metadata management and governance standards
• Lead adoption of metadata-driven experience across data ingestion, data transformations and consumption platforms 
• Define and evolve standard modelling practices, schema enforcements and lineage propagation across system s 

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Experience driving change within organizations and managing stakeholders across multiple functions
• Proven experience in product management at an executive level, within a large organization. 
• Exceptional strategic thinking and product development skills. 
• Ability to manage up and drive consistent messaging across diverse portfolios. 
• Proven experience owning metadata platforms or similar data infrastructure capabilities 
• Strong grasp of data architecture principles, including APIs, streaming, batch, lineage, and modelling patterns 
• Experience partnering with compliance, security and governance stakeholders

Preferred qualifications, capabilities, and skills

• Advanced degree in a related field (e.g., Computer Science, Business Administration)
• Experience with modern metadata management platforms
• Familiarity with AI/ML integration into data observability, quality, checks or intelligent alerting
• Strong communication and stakeholder managem ent 

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.