Analytics Manager
SoTalent
Job Description
Manager, Analytics
Location: South Miami, Florida, United States
Industry: Restaurants
Work Setting: Hybrid
Are you passionate about transforming data into actionable business insights, building scalable analytics solutions, and influencing strategic decisions through advanced reporting and analysis?
We are seeking a Senior Analytics Manager / Business Intelligence Manager to lead the development of reporting, analytics, and business intelligence solutions that drive informed decision-making across the organization. This role combines analytical expertise, stakeholder partnership, team leadership, and data storytelling to deliver impactful insights that support business growth and operational excellence.
Key Responsibilities
Analytics & Business Intelligence
- Design, develop, and deliver standardized reporting, dashboards, and advanced analytical solutions that support strategic business objectives.
- Lead end-to-end analytical projects from requirements gathering through implementation and presentation of actionable insights.
- Translate complex business questions into analytical frameworks, reporting solutions, and data-driven recommendations.
- Develop ad hoc analyses that provide timely insights for business leaders and stakeholders.
- Identify trends, opportunities, risks, and operational improvements through data exploration and business analysis.
- Serve as a trusted advisor, helping business leaders interpret data and make informed decisions.
Dashboard & Reporting Development
- Build and maintain interactive dashboards, scorecards, and visualizations using Tableau and related BI platforms.
- Develop scalable reporting frameworks that support business performance monitoring and KPI tracking.
- Ensure reporting solutions are accurate, reliable, and aligned with stakeholder needs.
- Continuously improve reporting processes through automation and efficiency enhancements.
Data Analysis & Engineering
- Develop complex SQL queries and scripts to extract, transform, and analyze enterprise data.
- Work with large datasets and data warehouse environments to support analytical initiatives.
- Collaborate with data engineering and IT teams to enhance data availability, governance, and reporting capabilities.
- Design and optimize workflows using Alteryx and related automation tools.
- Support enhancements to data warehouses, analytics platforms, and reporting ecosystems.
Stakeholder Partnership
- Collaborate closely with business leaders, operational teams, and IT partners to define analytical requirements.
- Facilitate meetings with stakeholders to clarify objectives, gather requirements, and manage project expectations.
- Translate business requirements into technical specifications and analytical solutions.
- Communicate findings through clear presentations, executive summaries, and compelling data storytelling.
Team Leadership & Development
- Coach, mentor, and develop analysts to strengthen analytical capabilities and business knowledge.
- Promote best practices in analytics, reporting, visualization, and stakeholder engagement.
- Foster a collaborative, high-performing team culture focused on continuous learning and innovation.
- Guide team members through project planning, prioritization, and execution.
Required Qualifications
- Bachelor's degree in:
- Mathematics
- Statistics
- Economics
- Business Administration
- Analytics
- Related quantitative field
- Strong experience in:
- Business Intelligence
- Data Analytics
- Reporting & Dashboard Development
- Stakeholder Consulting
- Data Visualization
- Advanced Tableau development experience.
- Strong SQL development and scripting capabilities.
- Experience working with enterprise data warehouses, preferably Amazon Redshift.
- Ability to independently manage analytical projects from inception to completion.
- Strong communication, presentation, and stakeholder management skills.
- Experience partnering with business and technical teams.
- Proven analytical and problem-solving capabilities.
Preferred Qualifications
- Experience building workflows and automation solutions using Alteryx.
- Experience translating business requirements into technical solutions.
- Knowledge of AI, Machine Learning, or Data Science concepts.
- Familiarity with HTML and web-based reporting capabilities.
- Experience with InterWorks Creator.
- Understanding of Quick Service Restaurant (QSR), retail, franchise, or hospitality operations.
- Experience coaching, mentoring, or leading analytics professionals.
Key Skills
Analytics & Business Intelligence
- Business Intelligence
- Data Analytics
- Data Visualization
- Tableau
- Dashboard Development
- KPI Reporting
- Executive Reporting
Technical Skills
- SQL
- Amazon Redshift
- Alteryx
- Data Warehousing
- ETL Concepts
- HTML (Preferred)
- InterWorks Creator (Preferred)
Business Analysis
- Requirements Gathering
- Stakeholder Management
- Strategic Consulting
- Business Process Improvement
- Data Storytelling
- Decision Support
Leadership & Communication
- Team Leadership
- Coaching & Mentoring
- Project Management
- Presentation Skills
- Cross-Functional Collaboration
- Executive Communication
Emerging Technologies
- AI & Machine Learning Awareness
- Predictive Analytics
- Advanced Reporting Automation
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