Operations Supervisor-Eligibility Unit

Demonstrated ability to develop coordinate and implement W-2 Eligibility Unit services. Experience training mentoring and auditing team member performance. Ensure W-2 Eligibility team members assign new clients upfront participation activities complete CFD monitoring corrections timely CWW worker action items and required actions identified by ongoing internal QA reports. Ensure W-2 Eligibility Unit team members deliver services aligning and supporting W-2 contract outcomes and project goals. Excellent understanding of external / internal QA audit outcomes and actions necessary for improving future audit outcomes. Completes other W-2 Eligibility Supervisor duties as assigned by the W-2 Operations Manager or W-2 Project Director

Qualifications :

• Able to travel (Up to 20%)
• Bilingual language ability a plus
• Demonstrated customer service skills excellent leadership interpersonal and human resource management skills
• Experience organizing planning and developing program operations at a supervisory level
• Related bachelors degree from an accredited college or university or equivalent experience
• Knowledge about community resources and other State or Federal programs
• Must be computer literate and have MS Word and Excel skills at minimum and the ability to learn specialized databases and software systems

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.

When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM including Equus Workforce Solutions Ross Innovative Employment Solutions Dynamic Workforce Solutions DESI AGELIC and Grant Associates is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veteran status genetic information or any other characteristic protected by applicable federal state or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application interview or selection process please contact

Remote Work :

No

Employment Type :

Full-time