Shift Lead

Shift Lead

Blue Bottle Coffee is hiring for a Shift Lead Position in Midtown, New York City. Base pay starts at $18/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency

At Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet.

Job Description

• A leader who is passionate about training and helping to develop a team
• Aware of your impact on others and seek regular feedback to continually improve
• A strong communicator who can provide impactful and motivating feedback to improve the team's beverage, food, and hospitality delivery
• Always curious, you are excited about finding new ways to delight our guests
• Savvy with your resources, with the ability to make decisions and problem-solve
• Dedicated to your team and your guestsyou understand and value empathy and use it to guide interactions on and off the job
• Passionate about the planet and creating a sustainable future for our people, the company, and our planet
• Eligible to work in the United States and 18 years of age or older
• You will be a role model to your fellow team members, setting the standard for everything you doand striving constantly to do it better
• Lead your shift by ensuring the right people are in the right places and that the team is giving exceptional hospitality and executing every beverage and food item according to Blue Bottle standards
• Assist with training new hires and training current team members on new beverage and food offerings
• Guide completion of operational tasks and adherence to Blue Bottle standards and safety guidelines
• Provide timely and consistent feedback to your team to inspire continuous improvement in workflow, hospitality, and product quality
• Lead your team in actively working to reach our company-wide sustainability goals
• Continuously cultivate your own curiosity and knowledge of coffee through in-house tastings, cuppings, and trainings
• Prepare delicious beverages and food to quality standards
• Promote a safe and respectful working environment
• Uphold and follow all health, food safety, and safety guidelines

Qualifications

• 6 months - 1 year of supervisory experience or experience leading a team
• Completed Blue Bottle's Barista Essentials training and validation program or will complete it within 90 days post-hire
• Existing Food Safety Certification required for the state you will be working in and your specific role or will obtain it within 30 days post-hire
• Basic math and computer skills
• A flexible schedule and are available to work mornings, evenings, weekends and holidays
• Ability to stand and walk for long periods of time. You're on your feet the majority of the day, whether you are standing behind bar pulling shots or walking the cafe floor
• Use of hands to reach, grip, turn and perform precision work. You're using your hands to operate beautiful espresso machines, pour delicious pour overs, and operate the register (among other responsibilities)
• As needed squat, bend, twist, and reach for items below waist level or above shoulders. For example, you may have to bend down or reach up to grab cups, lids and towels
• Ability to lift, push/pull, carry and/or move up to 50 pounds. For example, you'll be handling bags of coffee beans, coffee kegs, crates of milk, tub of dishes and trash bins
• As needed climb ladders, stairs, ramps and uneven floor and/or surfaces. For example, climb on a step stool to change menu slacks, go up and down stairs and ramps to storage areas
• Ability to smell and taste. You're tasting and smelling coffee and food, helping ensure quality control for each cup and plate
• Ability to listen and speak. You're listening and speaking with our guests to guide and create experiences

Benefits

• The approximate hourly pay for this position is $18.00 plus an average of $6 or more per hour in tips and an opportunity to also earn an additional $1 per hour if the cafe hits sales every month (paid out quarterly)
• Health, dental, and vision coverage for eligible employees starting on your first day
• 401(k) plan
• Paid time off
• Free drinks at any of our cafes
• Discounts on any Blue Bottle food items and merchandise