Medical Practice Assistant
Parkland Health and Hospital System
Location: ARC Wynnewood Medical Practice Assistant Primary Purpose Accountable for providing patient-centered care and operational support to the medical team to ensure optimal patient experience. Coordinates activities across clinical areas and facilitates smooth patient flow. Assists with patient data collection, performs select screenings, and completes medical office functions relevant to the area/assignment. MINIMUM SPECIFICATIONS Education
- None
- Must have three years of customer service experience, preferably in a medical/healthcare/health insurance setting.
- Patient registration experience preferred.
- Prefer completion of coursework towards an accredited medical terminology.
- Medical Office Assistant experience or training is a plus.
- Completion of a Parkland Workforce Development Training Program may substitute for the required education and experience.
- Must be able to work collaboratively with colleagues to deliver patient/customer services that exceed patient expectations as evidenced by patient satisfaction scores.
- Must be able to demonstrate competency required as applicable to the specialty area.
- Must have demonstrated communication skills to include above-average verbal skills (heavy public contact) and written skills. Bilingual skills preferred.
- Must have familiarity with diagnostic ICD-9-CM coding and HCPCS-CPT4 procedure codes.
- Must have working knowledge of medical terminology.
- Must be able to demonstrate basic clerical skills and working knowledge of standard office equipment.
- Must be detail-oriented and have sharp analytical skills to resolve registration issues as related to multiple groups, including third-party payors, physicians, patients, and the system.
- Must be able to solve problems within the guidelines of established policies and procedures.
- Must be able to adjust to multiple demands, shifting priorities, and rapid change.
- Must be able to work collaboratively and optimally with patients with serious health conditions and barriers to care.
- Must be able to recognize and escalate clinical decision-making to appropriate team members of the multidisciplinary team.
- Must demonstrate strength in documenting within an electronic health record with the ability to effectively problem-solve when faced with decision-making challenges and escalate as appropriate.
- Confident with technology, specifically electronic medical records, video encounters, and computer applications.
- Ensures patient and family comfort, safety, privacy, and confidentiality at all times.
- Adapts work methods to specifically accommodate the population-specific care needs (physical, psychosocial, cultural, age/developmental) of each patient.
- Greets patients and families, making them feel welcome and wanted.
- Assists patients and families with directions, inquiries, and information as requested. Ensures needs are addressed satisfactorily.
- Keeps patients and families informed about wait times and any other factors that may affect the visit.
- Stays cognizant of clinical/area needs to facilitate patient care and flow.
- Assess patient experience at the end of each visit to determine if patient needs were met.
- Proactively outreaches to patients using motivational interviewing, demonstrating effective, caring communication to build patient trust and establish and maintain relationships to gather information, encourage patient self-interest in healthcare, and follow up on patient-established goals.
- Assists patients and families with health system navigation, making appointments, patient advocacy, determination of community resources to reduce barriers to care, and support set-up and initiation of electronic communication modes (email, MyChart, etc.).
- Coordinates clinic/area activities and facilitates business processes in accordance with standards.
- Performs pre-visit activities to gather patient information from internal and external service or entities, ensuring it is available to the clinic team for the visit.
- Checks the patient into the clinic.
- Correctly identify the patient prior to performing tasks.
- Reviews and updates patient accounts to ensure registration and coverage are up to date and complete.
- Confirms or verifies coverage as needed.
- Identifies and refers patients for financial counseling as appropriate.
- Performs upfront cash collections; receives, verifies, and posts money transactions following Parkland cash management policies and procedures. All monies must be accounted for through the patient accounting system and/or the point-of-sale system.
- Verifies and completes daily reconciliations that ensure cash transactions are handled accurately and that deposits are made daily.
- Assists with the process of internal and external appointments, referrals, and information retrieval.
- Schedules appointments in accordance with the clinical team's directives and the patient's desires/availability.
- Performs charge capture and charge reconciliation to ensure encounters are complete and closed in a timely manner.
- Collaborates with a multidisciplinary team to improve patient access to care and reduce avoidable organizational utilization.
- Documents (paper or electronic) completely, accurately, legibly, and timely.
- Ensures applicable documentation is obtained for registration and patient visit.
- Provides an explanation for all requested forms to ensure patient understanding.
- Performs data entry/documentation of patient care intake information.
- Performs data entry/documentation of patient encounter.
- Assists with the maintenance of clinic supplies and equipment.
- Assists with stocking and inventory of supplies, as appropriate.
- Keeps appropriate persons informed of the status of supplies and equipment.
- Completes requisition documentation for supplies, equipment, and services, as applicable.
- Practices patient safety measures and, in association with site leadership:
- Complies with proper hand hygiene (hand washing/hand sanitizer gel/foam use).
- Applies or practices proper infection control methods.
- Identifies, corrects, and/or reports safety hazards at the time of discovery.
- Identifies and/or facilitates maintenance of equipment, initiates work order requests, and removes equipment from the patient care area, as appropriate.
- Informs Environmental Services when additional cleaning activities are needed.
- Elevates critical incidents and information regarding any quality-of-care concerns to the multidisciplinary team.
- Participates in performance improvement and quality initiatives.
- Participates in the unit performance improvement initiatives.
- Meets expected performance quality measures as outlined for area(s) or responsibility.
- Based on operational need, you may be required to perform the role in an alternate Parkland location.
Vacancy posted 13 hours ago
Similar jobs that could be interesting for youBased on the Medical Practice Assistant in Dallas, TX vacancy
- ...centered care and operational support to the medical team to ensure an optimal patient... ...areas and facilities a smooth patient flow. Assists with patient data collection, performs... ...equipment and services, as applicable. Practices patient safety measures and in...SuggestedReliefWork at officeShift work
Parkland Health and Hospital System
Dallas, TX1 day ago - Location: Moody Outpatient Center 3rd Floor Medical Practice Assistant Primary Purpose Accountable for providing patient-centered care and operational support to the medical team to ensure optimal patient experience. Coordinates activities across clinical areas...SuggestedWork at officeShift work
Parkland Health and Hospital System
Dallas, TX1 day ago - Location: RJA Clinic: 1st FLR BLK 700 Senior Medical Practice Assistant Primary Purpose Serves as a lead worker to Medical Practice Assistants, providing patient-centered care and operational support to the medical team to ensure an optimal patient experience....SuggestedWork at officeShift workWeekend work
Parkland Health and Hospital System
Dallas, TX1 day ago - ...that connects employees around the world.HDR is seeking a Transit Practice Lead for the North Texas, El Paso, Oklahoma, Arkansas Area, who... ...:Global Transit Market Sector Program - This position will assist the Global Transit Market Sector Director in setting and executing...Suggested
- ...to join our team as the Wastewater Area Practice Leader (APL) for the Central Area (Colorado... ...performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave...SuggestedFull timeTemporary workWork experience placementRemote workWork from home
- ...revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including... ...the management of inventory for medications and medical equipment and organize for resupply... ...practice Interact with patients and assist in patient complaint resolution; manage...Temporary workCasual workWork at officeMonday to FridayAfternoon shift
Methodist Health
Richardson, TX2 days ago - ...As the Cities and Places Practice Leader, you will play a strategic, highly visible role focused... ...controls, and information management. Assist with planning and facilitating meetings;... ...pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy,...For contractorsShift work
Jacobs
Dallas, TX3 days ago - ...Job Category Practice Manager, Clinic Manager, Primary Care Employee Type Exempt - FT Contact information Phone (***) ***-**** Email... ...evaluate front office and clinical support staff, including medical assistants, front desk, and referral coordinators. Set clear...Local area
Kids For The Future
Garland, TX5 days ago $131k - $203k
...Job Description The Practice Manager is responsible for the delivery and project management of substantive practice development initiatives... ...Coordinate associate onboarding, integration and offboarding, assist integration efforts as needed with other positions Manage and...Full timeWork at officeFlexible hoursMcDermott Will & Schulte
Dallas, TX2 days ago- Methodist Health in Dallas is seeking an Office Manager to oversee daily facility operations and ensure high-quality patient care in collaboration with physicians. You will supervise front-end revenue cycle workflows and lead staff to meet MMG performance standards. Responsibilities...Work at office
Methodist Health
Dallas, TX2 days ago - Accenture Edge for AWS is seeking a Tech Practice Leader - Migration and Modernization to... ...VMware transformation, cloud economics, AI-assisted modernization, and operating-model... ...competitive suite of benefits including medical, dental, vision, life, and long-term disability...Full timeWork experience placementLive inWork at officeLocal area
$130k - $180k
...DescriptionHydraulics and Hydrology - Regional Practice ManagerSyracuse, NY Rochester, NY New... ...aspects of the project.Leads or assists in identifying and pursuing business development... ..., regardless of age, disability or medical condition, gender identity, marriage and...Local area- Overview:HKS is seeking a Studio Practice Leader to lead our Federal Health team. Responsible for overall management of the respective... ...operationsServes as a technical resource for the studio, assisting in the resolution of complex problems, and helping them grow in...Full timeTemporary workFor contractors
- Job Title & Specialty Area: Cardiology Practice AdministratorDepartment: CardiologyLocation: Dallas CampusShift: Full-TimeJob Type: On-... ...Director, Director and/or Sr. Director. Working in collaboration with medical and administrative leadership, the practice administrator...Work experience placement
$200k - $270k
...execution, and operational success of a newly formed AI Solutions Practice. The Practice Director serves as a senior practice leader and... ...members enjoy a variety of comprehensive benefits, including medical, dental, and vision coverage; life insurance; disability insurance...Remote work$80k - $95k
Practice Director | Medical Practice ManagerLocation: Preston Center, Dallas, TX (On-site)Compensation: $80,000 to $95,000 base + up to 20% annual bonus (paid quarterly)A growing luxury concierge wellness practice in Dallas is seeking an experienced Practice Director to...Work at officeWayne Human Capital
Dallas, TXa month ago- ...revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including... ...the management of inventory for medications and medical equipment and organize for resupply... ...practice Interact with patients and assist in patient complaint resolution; manage...Temporary workCasual workWork at officeMonday to FridayShift workAfternoon shift
$20 - $27 per hour
...Practice Administrator The Airway Dentists' mission is to provide exceptional dental care and rid the world of sleep disordered breathing. With offices in Austin, Atascocita, Cypress, Friendswood, and Sugar Land (and more to come), we provide orthodontic, sleep apnea...Full timeWork at office- ...physician office operations in conjunction with the physicians and practice management administrator, hires, supervises and evaluates staff... .... Responsible for ensuring all necessary office and medical supplies are maintained at a level adequate for efficient operations...Work at officeShift work
- Company Description Syracuse Oral & Maxillofacial Surgery is a specialized OMS practice with multipke locations located in Syracuse, New York area. The practice focuses on providing advanced oral and maxillofacial surgical care to patients in the Syracuse area and surrounding...Full timeWork at office
$250k - $350k
...good. Your impact As the Cities and Places Practice Leader, you will play a strategic, highly... ...controls, and information management Assist with planning and facilitating meetings;... ...security. Your future. Employees have access to medical, dental, vision, and basic life insurance...Full timeFor contractorsRemote workShift work- The Industry Practice Leader will be responsible for building, leading, and expanding a specialized insurance practice across key verticals such as Education, Manufacturing, Healthcare, and Social Services. This role blends deep market expertise with leadership in underwriting...
- Position Overview HDR is seeking a Transit Practice Lead for the North Texas, El Paso, Oklahoma, Arkansas area to manage and expand our... ...interests to public officials, citizen groups, and stakeholders. Assist the Global Transit Market Sector Director in expanding services...
- ...75246 - Dallas, TX 75246 Job Category: Health Care Job Title: Practice Administrator / Practice Manager / Clinic Office Manager Reports... ...physicians, including scheduling, reporting, and compliance assistance. Act as a liaison between physicians and support services (surgical...Full timeWork experience placementWork at officeMonday to Friday
- Parkland Health in Dallas is seeking a Senior Medical Practice Assistant to lead Medical Practice Assistants, coordinate clinical operations, and ensure smooth patient flow and data collection. The role supports the medical team, provides training, and handles patient...Work at office
- ...customers served by the HIM department, and for overseeing the coordination of service delivery.Responsibilities:* Knowledge of medical record practice, policies and procedures, general medical records maintenance, and knowledge of applicable TJC standards, as well as...
- Clinical Practice Manager - Ophthalmology Department With over 75 years of excellence in... ...teamwork, and compassion. As a world-renowned medical and research center, we strive to... ...purchases, maintenance and vendor contracts; assists in developing effective systems for...Full timeWork at officeLocal areaShift work
- Methodist Health System in Dallas, TX is seeking an Office Manager to supervise daily facility operations and ensure smooth, efficient processes. You will collaborate with physicians to maintain high-quality patient care and lead staff through engagement, training, and ...Work at office
- ...an exciting opportunity for a Conveyance Practice Lead / Senior Project Manager focused on... ...representatives on project activitiesPerform or assist with the performance and commercial... ...care benefits including but not limited to medical, dental and vision insurances along with...Full timePart timeWork experience placementLocal areaRelocationVisa sponsorshipFlexible hours
$185k - $260k
In this role, the Practice Group Manager - Litigation (PGM) will serve as the primary administrative manager for the Global Litigation Practice Group (GPG), partnering with the Global Practice Leaders, office litigation leadership, and key administrative departments to...Full timeWork at officeLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Medical Practice Assistant. Be the first to apply!
Related searches
- senior practice manager Dallas, TX
- practice manager healthcare Dallas, TX
- dental practice manager Dallas, TX
- practice manager Dallas, TX
- medical practice manager Dallas, TX
- veterinary practice manager Dallas, TX
- practice director Dallas, TX
- practice administrator Dallas, TX
- advanced medical Dallas, TX
- correctional medical services Dallas, TX