Client Service I Representative- Mailroom & Shipping/ Receiving

About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Responsibilities Promptly inform supervisor of potential problems or customer concerns. Promptly review and respond to management and client requests via emails, phone calls, text messages and verbal. Strong focus on providing good customer service. Contribute to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Perform Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. Attend cross‑functional trainings to ensure ability to provide coverage when short‑staffed. Site responsibility and location of coverage may change based on client and/or division needs. Mail/Courier Services responsibilities: Prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of USPS mail. Track courier and accountable items (FedEx, UPS, Certified Mail, etc). Research and route unidentified and generic mail. Receive, log, deliver and track messenger items. Respond to customer requests. Perform routine upkeep of equipment. Record and track customer inquiries and fulfillment of requests. Shipping/Receiving responsibilities: Ship and receive incoming and outgoing packages, materials, parts, or products and verify and maintain records of all shipments. Receive shipments and count pieces, retain shipment paperwork, follow delivery schedule for incoming shipments, and secure customer signatures. Operate shipping/receiving equipment, respond to customer requests, perform data entry, and maintain inventory. Qualifications HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. Basic computer skills/technical knowledge. Ability to multitask and prioritize in order to meet deadlines. Good customer service and communication skills. Ability to work with minimal supervision. Ability to work overtime as needed. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. May require driving between multiple client locations; personal vehicle with valid driver's license and acceptable driving record required. Ability to lift up to 50lbs. Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. Workstyle Description Full‑Time On Site - This position requires full‑time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Benefits Employee referral bonus Employee discounts Dress for Your Day attire program (casual is welcome, based on your job function) Volunteer opportunities to give back to our local community Swag! A Canon welcome kit and official merch you can’t get anywhere else All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr