District Manager

The District Manager is responsible for building and coaching an empowered, committed high performing team to achieve results and drive Jackson Hewitt strategies by providing the most amazing service to our clients and achieving operating excellence. This position has full accountability for financial results including all key metrics and growing the overall brand within the assigned district (20-30 locations). Excellent leadership skills, communication abilities and a passion for excellence will prepare the District Manager for a successful career with Jackson Hewitt Do you have what it takes to lead our team to success? What you'll do here: Responsible for managing the local P&L, recruiting, staffing, scheduling, store set-up, store operations and implementing marketing initiatives. Ensures the safety/security of company assets, clients, and employees through regular store visits, and training of store standards/compliance with company and government safety standards. Responsible for building a high performing team through the recruitment, selection, guidance, training, and development of team members. Builds strong relationships within the local community. Provide actionable strategies for retention by creating individual development plans; maintain high morale and a high retention rate for top associates. Act as a coach and mentor to store leadership by using discretion in assessing performance, providing feedback and coaching to improve performance. Foster an environment where all associates are comfortable expressing their views; creates enthusiasm, passion, and a desire to excel. Set high standards and empower others to achieve. Manages and develops the Assistant District Manager, and partners with him/her to drive sales and exceptional client service; supervises support staff to drive results in the district. Manages budgeting, forecasting and the P&L. Identifies business opportunities to improve client attraction and retention, improves margin/profitability, accountable for financial targets and cash control and reduces expenses within the district. Ensures execution of all company branding and operational standards. Creates and/or approves work schedules and timecards. Monitors Dayforce during all shifts, works with Human Resources on any employee relations issues or complaints and training. Partner with HR Business Partner to investigate, assess, and resolve employee relations matters and use company development and performance management tools and processes on a consistent basis. Maintain relationships with brokers, property managers and landlords. Coordinate with facilities to determine Capex budget and purchases, contractor and new office build out, design and completion schedules. Analyze store operating policies, practices and procedures and recommend changes as necessary. Ensure adherence to all Federal, State and Company compliance regulations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management. Skills you'll bring for success: Minimum of 3-5 years’ experience in retail management preferred. A passion for mentoring and developing others is a must for the District Manager. Must demonstrate strong interpersonal skills including the ability to lead and engage a team, create a culture of exceptional client service and operational excellence through the execution of goals and objectives and develop strong talent that can be moved throughout the organization. Must be able to hold an Electronic Filing Identification Number (EFIN). Must have excellent communication skills (written and oral), solid planning and organizational skills, a strong understanding of the financial aspects of the retail business and prior multi-unit P & L responsibility (preferred). Proficiency with Microsoft Office Suite: Word, Excel and PowerPoint. Physical Demand and Work Effort Frequent walking, standing, bending, stooping, sitting, crawling and lifting. Ability to stand 8-10 hours per day. Reliable transportation, own insurance and a valid driver’s license required. Flexible work schedule, including weekends and holidays if needed. Ability to lift, push or pull up to 40 pounds on a frequent basis. Local travel up to 50% required (could be higher based on area). Some overnight travel may be required. What you will get if you join us: Competitive Salary + Bonus Unlimited Days Paid Time Off + 11 Paid Holidays 401k + Match Earned Wage Access - Access a portion of your earned wages before payday when you need it. Medical, Dental, and Vision Pet Insurance Company Celebrations and Appreciation Events Fast-paced, innovative culture with an open and collaborative environment Ample opportunity to develop core and new skillsets and have a stake in your own success Freedom to create your best work and make a visible impact on the organization Opportunities for advancement within the organization Compensation: $65,000.00 - $68,000.00 per year Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we’re not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we’re proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we’re always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. More than a job. Get a boost for your future. Work-Life Balance We offer seasonal opportunities and flexible schedules, including full-time and part-time opportunities, for a variety of positions. That leaves the rest of your time to build out your dreams, grow your skills, spend time with family, and live your life. Stability Over 150 million people file taxes every year and more than half use tax services. Jackson Hewitt Tax Pros come back year after year, growing their skills and expertise. Free Tax Education With free tax education at all Jackson Hewitt corporate-owned locations, learning to prepare taxes will benefit you at Jackson Hewitt and beyond. Be the Difference Who knows your community better than you do? Join a team that helps your neighbors with what is likely their most important financial transaction of the year. Performance, Referral, and Sign-On Bonuses Jackson Hewitt corporately owned offices provide several types of bonus opportunities for various roles. Learn more by speaking to a local manager today! Giving Back Retail locations are often heavily involved in their local communities and charities. Free Personal Tax Return Jackson Hewitt employees receive a free personal tax return, saving you hundreds! With a variety of health and financial benefits, Jackson Hewitt offers many benefits to employees free of charge, as well as additional benefit options for purchase. Enjoy discounts and savings, financial counseling, life insurance, work lotto, discount Rx savings, telehealth plans, bonuses, and more! “Since 2003, I feel I have the support, and that really feels good and helps me strive for success even more.” #J-18808-Ljbffr ERY