Financial Counselling Leader - AI Trainer

Job Description

Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Patient Financial Clearance Leader
Type: Contract
Compensation: $135/hour
Location: Remote

Role Responsibilities

• Lead patient financial counselling and financial clearance operations, including charity care screening and self-pay resolution.
• Evaluate AI-generated financial counselling recommendations and patient communication drafts for accuracy and appropriateness.
• Screen patients for Medicaid eligibility and financial assistance program enrollment.
• Counsel patients on financial obligations and available assistance programs.
• Coordinate with social work, case management, and billing teams to address complex patient financial situations.
• Develop and maintain SOPs for financial clearance workflows, including pre-service financial screening.
• Monitor KPIs such as charity care conversion rates and point-of-service collection performance.
• Ensure compliance with regulatory requirements for financial assistance programs.
• Annotate AI outputs and provide structured feedback to support AI training datasets .

Qualifications

Must-Have

• 5+ years of experience in patient financial counselling or self-pay revenue cycle management, with at least 2 years in a leadership role.
• Deep knowledge of charity care programs and Medicaid screening.
• Familiarity with 501(r) regulatory requirements and hospital financial assistance policy compliance.
• Experience with point-of-service collections and patient financial advocacy.
• Proficiency with EHR platforms ( Epic , Cerner ) and financial assistance management tools.
• Exceptional written and verbal English communication skills.
• High attention to detail with the ability to evaluate financial documentation and AI-generated outputs.

Preferred

• Certified Revenue Cycle Representative (CRCR) or similar revenue cycle certification.
• Experience with presumptive eligibility screening tools and Medicaid enrollment facilitation.
• Background in hospital, health system, or federally qualified health center (FQHC) settings.
• Familiarity with AI tools and comfort evaluating AI-generated patient financial content.
• Experience developing patient financial education materials and staff training programs.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check:
• For any help or support, reach out to: View email address on us.fitly.work

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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