HR Consultant

About Gusto

At Gusto, we’re on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full‑time employees receive competitive base pay, benefits, and equity (RSUs) because everyone who helps build Gusto should share in its success.

About the Role

As a HR Consultant, you will drive people operations for designated small‑business clients on behalf of Gusto. In this role, you will excel in dynamic and challenging environments, applying your passion for developing and refining processes and practices, and leveraging cutting‑edge technology to drive efficiency.

Team

Gusto is growing and scaling. As our business scales and becomes more complex, we help our clients in new and different ways to help them find success. Join our team to be part of our journey to support our clients’ HR needs.

Responsibilities

• Lead the organizations you support to achieve People objectives, including attracting, hiring, and onboarding great talent, developing and retaining staff, and achieving goals around helping companies stay compliant.
• Influence business and talent initiatives that support short and long‑term business goals, including driving practices that enable high performance and operational excellence.
• Initiate and maintain effective communications with leadership and employees; provide coaching and guidance on matters related to performance management, and offer feedback on style and behaviors to improve employee productivity and engagement.
• Engage in strategic workforce planning by assessing organizational capabilities, identifying competency and talent gaps, ensuring development of people resources, and introducing succession planning.
• Identify and translate current and future business needs into comprehensive People Plans.
• Provide organizational development support through interventions such as organization design, development solutions, leadership coaching, and proactive change management.
• Serve as the primary point of contact for assigned clients.
• Process and maintain client HR data, including employee onboarding and offboarding, help administer payroll, benefits, and other HR functions, and ensure clients stay up‑to‑date on HR regulations and compliance requirements.
• Provide excellent customer service.

Qualifications

• 4–8 years of HR experience as a People Operations Specialist and/or HR Generalist across various industries and scales.
• Excellent communication skills and the ability to convey information clearly and concisely to employees at all levels.
• Strong proficiency with cutting‑edge technology across the workplace and high comfort adopting new technology quickly.
• Proficiency with HR software, Google Suite, and modern productivity tools (Slack, Asana, Zoom, etc.).
• Ability to manage multiple stakeholders and competing priorities, demonstrating urgency and adaptability to changing business needs.
• Significant experience with workforce analytics, using data and reporting to drive strategic decisions.
• Demonstrated agility and ability to thrive in ambiguous, fast‑paced, dynamic environments.
• Ability to maintain confidentiality and handle issues ethically and with integrity.
• A perpetual learner who strives for excellence while remaining laser focused on Gusto’s mission to help clients thrive.

Compensation

Our cash compensation for this role is $98,000 – $115,000 per year in Denver and most other major cities, and $119,000 – $140,000 per year for New York & San Francisco. Final offer amounts are determined by location, experience, and expertise.

Location and Work Arrangement

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days, approximately 2–3 days per week (or more, depending on role). The same expectations apply to all Symmetry roles, Gusto’s subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required for hybrid workdays.

Equal Opportunity Employment

Gusto is proud to be an equal‑opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.