Lead HVAC Service Technician

Lead HVAC/Hearth Service Technician$30.00–$45.00/hour DOEFull-Time | Experienced | Day ShiftEvergreen Gas Heating & Cooling is hiring an experienced Lead HVAC/Hearth Service Technician to join our team immediately.We're looking for a highly skilled, customer-focused technician who can confidently diagnose, service and repair residential HVAC and hearth/fireplace systems, take ownership of service calls, and serve as a technical resource and leader for the service team.This is an opportunity for an experienced technician who is ready to take the next step in their career. The Lead Technician will remain hands-on in the field while also helping support technicians, maintain service standards, troubleshoot complex issues, and contribute to the continued success of the service department.If you take pride in your work, enjoy solving problems, and are someone others can rely on for technical knowledge and leadership, we'd love to hear from you.What We OfferStarting rate: $30–$45/hour DOEMedical, dental and vision insurance401(k) with company matchPaid time off and paid holidaysCompany-provided vehicle, where applicableCompany-provided uniformsOngoing technical training and professional developmentCareer advancement opportunitiesEmployee Assistance ProgramStable, year-round workSupportive team environment with a respected local companyWhat You'll DoAs a Lead HVAC/Hearth Service Technician, you will:Diagnose, service, repair and maintain residential HVAC and hearth systemsTroubleshoot complex heating, cooling and hearth/fireplace issues and determine effective repair solutionsService furnaces, heat pumps, air conditioning systems, thermostats, ventilation equipment and related comfort systemsService and troubleshoot residential fireplaces, inserts, stoves and other hearth productsPerform preventative maintenance, system inspections and tune-upsRespond to service calls and emergency repair requests in a timely and professional mannerProvide technical guidance and support to other service technicians when neededHelp troubleshoot difficult or escalated HVAC and hearth service callsShare knowledge, best practices and technical expertise with less-experienced techniciansHelp maintain high standards for workmanship, safety, documentation and customer serviceCommunicate repair recommendations and options clearly with homeownersEnsure parts, tools and materials are properly stocked and accounted forMaintain accurate service records and documentationFollow company safety policies, industry standards and applicable HVAC and hearth regulationsStay current on HVAC, hearth and fireplace technology, equipment and industry advancementsPartner with management and other departments to support a positive customer and employee experiencePerform other duties as assignedWhat Success Looks LikeThe successful Lead HVAC/Hearth Service Technician is someone who:Takes ownership of their work and follows throughCan accurately diagnose problems rather than simply replacing partsIs comfortable working independently in the fieldCan handle complex HVAC and hearth troubleshooting and service situationsProvides an exceptional customer experienceCommunicates clearly with homeowners, coworkers and leadershipIs willing to coach and support other techniciansLeads by example and takes pride in quality workmanshipManages time effectively and stays organizedMaintains a professional appearance and represents Evergreen positively5+ years of residential HVAC service and troubleshooting experience preferredHearth/fireplace service experience strongly preferredDemonstrated ability to independently diagnose and repair residential HVAC systemsExperience servicing or troubleshooting fireplaces, inserts, stoves or other hearth products is a plusStrong mechanical aptitude and problem-solving skillsPrevious experience mentoring, training or supporting other technicians preferredExcellent customer service and communication skillsAbility to work independently with minimal supervisionStrong time-management and organizational skillsValid driver's license with an acceptable driving recordHigh school diploma or equivalentAbility to maintain a professional appearance and represent the company positivelyAbility to pass a pre-employment background check and drug screenJoin EvergreenIf you're an experienced HVAC technician with hearth/fireplace experience who is ready to take on more responsibility while continuing to work in the field, this is an opportunity to make an impact.We're looking for someone who wants to be more than just the person who runs the next service call. We want a technician who takes pride in their craft, supports the team, and wants to grow with Evergreen Gas Heating & Cooling.Apply today — we're looking to fill this position quickly. #J-18808-Ljbffr