Customs Brokerage Manager - Portland, OR

Customs Brokerage Manager - Portland, OR

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? Starting Compensation Range: $108,910-$136,138 + Opportunity to Bonus

YOUR ROLE

The Customs Brokerage Compliance Manager is responsible for ensuring full compliance with U.S. Customs and Border Protection (CBP) regulations and all applicable import/export laws. This role oversees brokerage compliance programs, internal controls, audits, P&L for the office and regulatory risk management to support lawful, ethical, and efficient customs operations. The manager serves as a subject-matter expert and liaison for regulatory authorities while providing leadership, training, and guidance to brokerage and trade teams.

WHAT ARE YOU GOING TO DO?

• Ensure compliance with all U.S. customs laws, regulations, and rulings, including CBP, PGA (Partner Government Agencies), and related federal agencies
• Develop, implement, and maintain customs brokerage compliance policies, procedures, and internal controls
• Monitor regulatory changes and assess operational impact; lead implementation of new requirements
• Act as primary point of contact for CBP, auditors, and government agencies during reviews, audits, and inquiries
• Conduct internal customs compliance audits (entry accuracy, valuation, classification, origin, recordkeeping)
• Manage corrective action plans for identified risks, errors, or violations
• Oversee post-entry amendments, protests, disclosures, and penalty mitigation processes
• Analyze compliance trends, KPIs, and risk indicators to proactively prevent violations
• Provide compliance guidance to customs brokers, operations teams, and trade professionals
• Review and approve complex customs issues, including classification, valuation, FTAs, AD/CVD, and special programs
• Support client onboarding by assessing compliance readiness and documentation requirements
• Develop and deliver customs compliance training for employees, brokers, and stakeholders
• Mentor and support brokerage compliance staff or analysts
• Promote a strong compliance culture across the organization
• Maintain accurate compliance records in accordance with CBP recordkeeping requirements
• Prepare reports for leadership on compliance status, risks, and audit outcomes
• Support management in responding to regulatory findings and enforcement actions
• Other duties as assigned

WHAT ARE WE LOOKING FOR?

Education & Experience

Bachelor's degree in Business, Supply Chain, International Trade, or a related field (or equivalent experience)

58+ years of experience in customs brokerage, trade compliance, or import/export operations

Prior experience managing or leading customs compliance programs strongly preferred

Licensed U.S. Customs Broker (LCB) highly preferred

CCS (Certified Customs Specialist), CTCS, or similar trade compliance certifications a plus

Knowledge & Skills

In-depth knowledge of U.S. customs laws, CBP regulations, and trade compliance requirements

Strong understanding of tariff classification (HTSUS), valuation, country of origin, and FTAs

Experience with CBP audits, Focused Assessments, informed compliance reviews, and disclosures

High attention to detail with strong analytical and problem-solving skills

Ability to interpret and apply complex regulations in a business environment

Strong written and verbal communication skills, including regulatory correspondence

Proficiency with customs brokerage systems and compliance tools

Ability to manage multiple priorities in a fast-paced, regulated environment

Internal: Brokerage teams, trade compliance, operations, legal, finance, and leadership

External: U.S. Customs and Border Protection, government agencies, clients, and industry partners

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.