Assistant Operations Manager Airport

Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time. Responsibilities Assisting in the day‑to‑day management of the assigned location, ensuring parking operations are handled within contractual guidelines, fostering good client relations. Participate in programs to improve client and customer satisfaction. Engage in the development of property‑level financial and operational goals. Assist in the management of day‑to‑day activities of the assigned locations, including: ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g., cashiers, valet attendants, maintenance porters), preparing month‑end reports, auditing daily cashier shift reports, monitoring and checking time cards, hiring and training frontline staff, reviewing damage claims, disbursing petty cash, and preparing the annual budget. Courteously assist customers by answering any questions they may have. Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager. Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to the Facility Manager. Assist with cleanup of debris, water, and oil spills. Have thorough knowledge of all areas of the garage, major streets, landmarks, and freeways in the area. Assist Facility Manager with other duties as needed. Qualifications High School Graduate. A minimum of six months of parking experience preferred. Valid state‑issued driver’s license with current address and acceptable driving record. Availability to work special shift requirements, including 2nd shift, 3rd shift, and/or weekends if applicable. Strong oral communication: speaks clearly, listens, and responds well to questions. Strong written communication: writes clearly and informatively. Strong customer‑service orientation: responds to service requests in a courteous and professional manner. Adaptability: able to deal with change, delays, or unexpected events. Exhibits sound and accurate judgment. Physical demands: stand, walk, use hands to handle cash and equipment; occasionally sit, climb, or balance; lift up to 25 pounds. Salary Range $65,000.00 – $69,000.00 Benefits Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long‑term and short‑term disability, life insurance, accident insurance, 401(k) and paid time off. EEO Statement SP+ is an equal‑opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Location US-CA-SAN DIEGO #J-18808-Ljbffr