Communications - Courier I

Shipping And Delivery Specialist

This position performs other shipping-related duties such as picking, packing and verifying customer orders.

Essential Functions:

• Delivers packages to end users/receiving agents
• Organizes and follows most efficient route for deliveries
• Delivers other zone packages to the airport for proper routing and delivery
• Organizes/routes delivery paperwork. Collects delivery signatures and routes delivery manifests for customer service to view
• Acts as liaison for IDT in terms of customer requests, special handling, delivery logistics, etc.
• Delivers marketing material and customer contact/sales information, as needed
• Performs routine maintenance/cleaning on delivery vehicle (cleaning inside/outside of vehicle, monitoring fluid levels, replenishing fuel)
• Picks customer orders to support order processing
• Adheres to safety regulations, SOPs, and contamination controls
• Communicates with all levels of peers and management
• Demonstrates behavior consistent with the Integrated DNA Technologies Core Values
• Performs other duties as assigned by management
• Manages expenses and reconciles transactions in a timely manner

Education, Licensure, Certification, Registration:

• High school diploma or equivalent required
• Valid driver's license and a clean driving record required

Professional Experience:

• Proficiency in a variety of PC software programs with strong working knowledge of Microsoft Office preferred
• Previous courier experience preferred

Other Job Qualifications:

• Ability to handle customer materials confidentially, properly and safely
• Ability to multitask and work efficiently
• Ability to be flexible with work schedule as dictated by business needs
• Ability to maintain accuracy with attention to detail
• Ability to use aids and work instructions effectively to perform job functions
• Ability to interact professionally with customers, employees, vendors and all levels of management
• Ability to perform under stress when confronted with emergent, critical, unusual, or dangerous situations, or situation in which working speed and sustained attention are make-or-break aspects of the job.
• Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure.
• Ability to maintain both a high standard of courtesy and cooperation in dealing with co-workers.
• Ability to accept responsibility for the direction, control or planning of an activity.
• Adaptability to situations requiring the precise attainment of set limits, tolerances or standards.
• Ability to perform repetitive work or to perform continuously the same work, according to set procedures sequence or pace.

Physical Requirements:

• Exert 20-50 lbs. of force occasionally and/or 10-15 lbs. of force frequently
• Constant (67-100% of work day) - Sitting
• Frequent (34-66% of work day) - Walking
• Lifting
• Using Fingers/Grasping/Feeling