Onestream Support Lead
Jobs via Dice
Position Onestream Support Lead Location Cleveland, Ohio (Hybrid) Position Type Contract Job Description Onsite Support Lead OneStream Responsibilities Primary interface with business and IT stakeholders Owns P1/P2 coordination and escalations Leads resolution for complex L2 issues and directs offshore work Drives root cause analysis, problem records, and continuous improvement backlog Validates and approves support documentation/runbooks Provides weekly/monthly service reporting and governance participation Supports production issues impacting OneStream operations, including: OneStream application errors (data loads, workflows, consolidations, calculations) Job failures (scheduled loads, cube processes, business rule execution) Report/dashboard failures (OneStream reports, books, guided reporting if used) User access and security issues (role assignment, permission errors, standard requests) Performance issues (triage, analysis, recommendations; escalation to L3/infra where needed) #J-18808-Ljbffr Jobs via Dice
Vacancy posted 4 days ago
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