Parts Counter Associate

Parts Counter Associate Opportunity Summary

Parts Counter Associate is directly responsible to process and locate unit parts for internal and external customers. Verify part numbers in the appropriate books via electronic records to ensure accuracy. Perform cycle counts and record data; report any variances to management. Monitor inventory levels and research any data inconsistencies. Initiate daily contact with the Parts Manager to make sure shop needs are met so operations run smoothly. Enhance the organization's reputation by accepting ownership for accomplishing work that meets and exceeds customer expectations.

Job Duties

• Process and locate unit parts for internal and external customers.
• Verify part numbers in the appropriate books via electronic records to ensure accuracy.
• Perform cycle counts and record data, reporting any variances to management.
• Monitor inventory levels and research any data inconsistencies.
• Assisting service shop and mobile technicians in identifying parts necessary for repairs.
• Tracking daily use of parts and receiving of orders.
• Creating Purchase Orders (POs) for weekly stock orders and reporting to the manager.
• Nurturing and maintaining relationships with the company's vendors and suppliers.
• Maintaining appropriate inventory readiness and warehouse organization and cleanliness.
• Ensuring shop and mobile trucks are properly stocked and removing obsolete parts as deemed necessary.

Work Experience & Qualifications

• High school diploma or general education degree (GED)
• Knowledge of heavy-duty trucks and trailer parts.
• Excellent verbal and written communication.
• Computer and software skills including Microsoft Office Suite.

Employee Benefits & Rewards

• 8 Paid Holidays & 1 Paid Wellness Day
• Paid Time Off
• Employee Referral Bonus Program
• Medical, Dental & Vision Insurance
• 401k with a Company Match
• Company Paid Training
• Growth & Leadership Opportunities

About the Company

CT Power, a W.W. Williams Company, is an authorized Carrier Transicold Transport Refrigeration company providing service, warranty, parts, and new product sales over a variety of transport refrigeration applications. With outstanding customer service practices and a talented team of technicians, our customer base continues to grow. CT Power is currently seeking a highly motivated and organized Service Administrator to join our team at CT Power Phoenix. As a Service Administrator, you will play a crucial role in ensuring the smooth operation of our service department and providing exceptional customer service to our valued clients.

When you join the CT Power team, you become part of a company that impacts millions of Americans daily. As a leader in the transportation service, repair, and parts industry, CT Power offers flexibility and tailored solutions for your transportation repair needs. Our mission is to be the trusted provider of innovative, timely solutions that surpass your expectations.

Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.