Property Management Site Specialist

Who We Are Through the development, ownership, and operations of affordable housing properties, Bellwether Housing has been a trailblazer in transforming the lives of lower‑income individuals and families in our region. As the largest non‑profit housing provider in the Pacific Northwest, Bellwether is a leader in State and local housing policy issues, an innovator in financing and housing development strategies, and a trusted partner to a diverse array of organizations in our community, while providing resident and real estate development services to other mission‑driven non‑profits around Western Washington. Salary $34.81-$41.85/hour The posted salary reflects the full pay range for this position. Offers made to qualified candidates will be made within this range and will be determined by various factors, including knowledge, skills, experience, qualifications, location, and other factors that would be critical to success in this role. Position Overview The Property Management Site Specialist is part of an elite property management team that provides expertise at buildings as needed. This position roves across the portfolio, providing management support and training during employee leaves; taking the lead on auditing and preparing building offices for new staff; implementing and leading projects in buildings not meeting performance benchmarks; and completing other special projects as assigned, utilizing various Bellwether software programs. Work Schedule Onsite, Monday‑Friday, 8:30 am – 5:00 pm or 8:00 am – 4:30 pm. The final schedule will be determined by the supervisor. Your Impact Property Manager Duties Manage the day‑to‑day operations of the property, including resident satisfaction and retention, the full resident lifecycle (e.g., lease administration, rent collection, and delinquency management), and property marketing, in accordance with company standards. Responsible for meeting residents’ expectations and providing an excellent customer service experience. Responsible for providing supervision of onsite staff, creating a climate in which team members want to do their best by leading and communicating a shared vision with the team, and providing coaching and development. Responsible for executing the strategic marketing plan to attract and retain residents. Respond to resident complaints and issues and serve as liaison to residents and corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations. Assist with the transition of newly hired Property Managers to site, providing site specific training. Assist with community activities and other administrative duties that impact residents. Special Projects Assist Senior Regional Manager with Lease Amendments Provide lease‑up support. Provide first‑year compliance support. Conduct routine audits of all building files and assist Property Managers in standardizing tenant files and electronic files in the appropriate folders in the Building Folder on OneDrive. Assist with conducting regular property inspections to ensure that the physical aspects of the property, grounds, and common areas meet established standards for safety, cleanliness, and overall appearance. Provide support to Property Managers in housekeeping and funder inspections, and follow up to ensure work orders are entered as needed and completed in a timely manner. Who You Are Minimum Requirements Three+ years of prior apartment management experience, managing residents and/or mixed‑use real estate properties of 200+ units. Previous affordable housing compliance experience that demonstrates knowledge of initial and annual certification processes, including reviewing and interpreting background screening reports and calculating household income. Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education. Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Excellent written and verbal communication skills. Ability to communicate clearly and concisely, both verbally and in writing. Ability to exercise discretion and confidentiality. Experience applying fair housing laws and local landlord/tenant laws. Exceptional customer service aptitude, including problem‑solving skills and the ability to respond quickly and tactfully to both internal and external customer requests. Highly organized and strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality. Great interpersonal skills to apply in diverse working situations with a variety of coworkers. Proven ability to work independently and as part of a team. Experience working with Yardi property management software or equivalent. Desired Qualifications One year of experience supervising staff. Completion of WSHFC Tax Credit Fundamentals and advanced training workshops. Certified Occupancy Specialist or Certified Professional Occupancy designation. CCTV surveillance experience. Experience with Seattle Housing Authority Section 8 Project and tenant‑based programs. Experience working with Yardi or equivalent property management software. Experience with new property lease‑up. Demonstrated ability to build effective partnerships with community constituencies and social service agencies. Experience working with social service programs for diverse populations and making referrals as appropriate. Prior cleaning and light maintenance experience in a work environment. Bilingual in English/Spanish, English/Tigrinya, or English/Amharic is a plus. Must be able to perform non‑repetitive lifting of at least 25 lbs. High school diploma or GED (equivalent education and experience may be substituted for the stated requirements). A valid Driver’s License and the ability to travel between multiple sites on a regular basis. You thrive in inclusive environments and have a passion for connecting with individuals who share a wide range of experiences. At your core, you are committed to and value equity, inclusion, and respect. What We Offer Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive: Competitive compensation accompanied by a generous benefits package. Medical, dental, and vision insurance. A 403(b) retirement plan with an employer match, guiding you towards a prosperous future. Fuel for your personal and professional development with up to $1,500 in employer‑paid continuing education per year. An ORCA Transit Pass to navigate the city with ease. Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days. The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities. At Bellwether Housing, you will elevate your career in a role that’s as rewarding as it is impactful, where you’ll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, inclusion, and belonging are the pillars of our success. Bellwether Housing embraces a workplace that is diverse, equitable, and inclusive, and is dedicated to building a team that is made up of a variety of backgrounds, perspectives, experiences, and skills that reflect the populations we serve. We are committed to being an anti‑racist organization, while acknowledging we have a long way to go. You can learn more about our DEI work on our website. Bellwether Housing is an equal opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities. To request Reasonable Accommodation for the application or interview process, please contact View email address on click.appcast.io. Note: This role requires successful completion of a background check in accordance with Seattle’s Fair Chance Employment Ordinance. #J-18808-Ljbffr Bellwether-Housing