Help Desk Technician

Service Desk Agent – Contract Opportunity Recent graduates are welcome! Are you passionate about providing exceptional customer service? We're seeking a Service Desk Agent with 6 months to 2 years of experience (including internships) to join a leading investment banking firm. Qualifications Recent graduate with a Bachelor's degree Experience or internship in relevant field Strong communication, problem-solving, and organizational skills Preference for candidates with at least one of the following: College Degree Responsibilities Investigate, diagnose, resolve, and recover hardware/software problems Install, modify, clean up, run diagnostic programs, and repair computer hardware/peripherals and software Handle incoming calls regarding customer service inquiries on Morgan Stanley accounts Respond accurately and efficiently, meeting key performance metrics Troubleshoot and resolve customer concerns to ensure a positive experience Maintain detailed and accurate records of customer interactions and transactions Benefits and Opportunities Gain experience with a leading financial institution Work in a fast-paced, team-oriented environment that values career growth and professional development Potential to convert to a permanent position after the contract period Additional Information Level: Entry level Type: Contract Function: Finance Pay Range: $20.00 - $21.00 per year Location: South Jordan, UT This job is active and accepting applications. #J-18808-Ljbffr