Service Sales Representative
Generac
We believe power is a promise - a shared commitment to be there for others when it matters most.
For more than 65 years weve turned big ideas into solutions that help protect homes strengthen businesses and build a more resilient efficient sustainable energy future.
Ready to Power a Smarter World with us
The Service Sales Representative will be responsible for increasing aftermarket parts and service business within their assigned territory. Reporting to the Branch Manager this role will promote the company service and parts departments to increase sales in PM agreements equipment repairs rental equipment fuel tank remediation and generally promote Energy Systems as the primary source for aftermarket parts and service of power generation equipment .
MINIMUM QUALIFICATIONS :
Four-year college degree or equivalent industrial sales experience is .
1 year cold call via phone and in person
1 year customer facing sales role that includes negotiation presentation and conflict resolution
PREFERRED QUALIFICATIONS:
5 years college degree or equivalent industrial sales experience is .
Knowledge in remote monitoring solutions and connectivity or similar
Knowledge of load banking NFPA 110 requirements and fuel polishing
Utilization of a CRM tool pulling reports and analyzing data
Essential Duties and Responsibilities:
Develop sales proposals of generator products for customers and professionally present proposals to plant engineers maintenance personnel purchasing agents and/or company executives
Develop Aftermarket program proposals for the generator service department for customers and professionally present proposals to plant engineers maintenance personnel purchasing agents and/or company executives
Research and evaluate customer application and necessary aftermarket parts to properly size and/or develop an aftermarket recommendation that meets the customers needs
Ensure the establishment of industry contacts and develop a list of potential customers
Follow up on sales leads and make cold calls
Maintain updated understanding of industry trends technical developments and government regulations that effect target markets
Proactively act to close sales and finalize contracts
Meet established sales quotas and revenue goals
Resolve customers problems with product and/or services
Follow up on product deliveries
Monitor and work within established expense allowance
Generate detailed scope of supply (PMU) and provide to Application Engineer or Service Manager for processing
Update and maintain Quote Logs
Maintain Sales Itinerary Report (Weekly)
Maintain Sales Calls Report (Monthly)
- Other Duties as assigned and the following
Knowledge Skills and Abilities:
Well-developed sales and presentation skills
Computer literacy is including a working knowledge of applications such as Outlook Word PowerPoint and Excel
Strong knowledge of Power Generation equipment
Basic mechanical and technical aptitude including geometric and other mathematical formulas
Excellent oral and written communication skills
Proven interpersonal skills with both internal and external customers
Basic marketing knowledge
Must be able to handle high pressure situations and adapt well to changes in the market
LEVEL OF INDEPENDENCE :
This position acts under the direction of the branch manager .
Compensation:
Generac is committed to fair and equitable compensation practices. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidates relevant work experience skills certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.
Physical Demands :
While performing the duties of this job the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop bend or reach above the shoulders. The employee must occasionallylift upto 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting close vision and the ability to adjust focus. Regular travel.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin disability status protected veteran status or any other characteristic protected by law.
Required Experience:
IC
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