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Customer Service Representative

$18 - $19 per hour

Express Employment Professionals Defunct

Job Full Description

Customer Service Representative Responsibilities


As a Customer Service Representative, your primary responsibilities will include:

  • Answer incoming customer calls
  • Assist walk-in customers
  • Schedule and process service work
  • Process route and delivery paperwork
  • Maintain customer records
  • Assist with accounts receivable and collections
  • Support service technicians and route drivers
Required Qualifications


We're looking for candidates who have:

  • Strong customer service skills
  • Good communication skills
  • Basic computer proficiency
  • Comfort learning new software and systems
  • Positive attitude
  • Coachable mindset
Technology & Software Used


Experience with the following is helpful:

  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Excel
  • CRM software
  • Internal business systems
Why You'll Love This Opportunity

  • Competitive pay of $18.00-$19.00 per hour
  • Additional commission opportunities
  • Potential to regularly earn around $1,400 per week with strong performance once fully trained
  • Monday-Friday daytime schedule
  • Small, close-knit office environment
  • Contract-to-hire opportunity with long-term potential
  • Opportunity to build experience in customer service, scheduling, administrative support, collections, and operations
Ways to Apply


#2743HLI

Holland-Muskegon, MI
2743
660 Chicago Drive
Suite 20
Holland, MI 49423
Vacancy posted 4 days ago
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