Call Center Operations Supervisor
NYC Department of Environmental Protection (NYC DEP)
NYC Department of Environmental Protection (DEP) seeks a Principal Administrative Associate I to act as Assistant Supervisor in the Call Center. You will review calls, coach staff, and ensure accurate DEP policy communication and adherence to the Uniform Code of Conduct. You will also prepare referrals and service requests, monitor performance metrics, and assist management with staff development, timekeeping, and process improvements within the Bureau of Customer Services. Location: Corona, NY. #J-18808-Ljbffr NYC Department of Environmental Protection (NYC DEP)
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Call Center Operations Supervisor in New York, NY vacancy
$21 per hour
...Job Description Job Duties # Responsible for supervising the daily operations of the call center department including hiring, training, counseling, and scheduling staff. # Assists with the issuance of comps to rated players. # Assists with the coordination of...SuggestedHourly payFull timeShift work- ...ResMed is seeking a Manager, Call Center in the United States. This role involves leading a team of Customer Service Representatives... ...successful candidate will have a strong background in call center operations and people management. Key responsibilities include...Suggested
ResMed
New York, NY4 days ago $45k - $47k
...for an accommodation or an alternative application process. Call Center Supervisor Remote, US Salary Range: $45,000.00 To $47,000.00 Annually... ...with the Housing Authority’s Administrative Plan, Standard Operating Procedures and HUD regulations. DUTIES AND RESPONSIBILITES:...SuggestedWork experience placementRemote workNan-Mckay-
New York, NY3 days ago- ...Lucent Health Summary We are looking for a supervisor to join our Customer Service team. The... ...responsible for overseeing day-to-day operations, ensuring excellent customer service... ...skills Minimum 3 years’ experience in Call Center Medical/Health Care experience preferred...Suggested
Lucent Health
New York, NY2 days ago - ...Maximus is seeking a Call Center Supervisor to lead customer service representatives on a seasonal, remote assignment from September to December, ensuring program objectives and service level agreements are met. Shifts run 7am–7pm CST, with mandatory overtime on Mondays...SuggestedSeasonal workRemote workShift work
MAXIMUS
New York, NY3 days ago - ...a Remote Extended Business Office (EBO) Supervisor to join our fast-growing teams! As an EBO... ...department issues. Makes/answers escalated calls in the name of the client in order to... ...acting as Team Lead or Supervisor in a Call Center or Customer Service function where contact...Work at officeRemote workFlexible hours
State Collection Service
New York, NY4 days ago - ...Managing a remote team of service representatives, the full-time Call Center Supervisor will oversee performance, provide coaching and training,... ...of delivering results and managing priorities Ability to operate in a fast-paced environment and manage 15-17 non-exempt...Full timeRemote work
Virtual Vocations Inc
New York, NY5 days ago - Nan-Mckay- is seeking a Call Center Supervisor to lead the customer service team and manage operations for housing program participants and stakeholders. This remote role requires strong supervisory experience and a focus on service quality. The position emphasizes regulatory...Remote job
- Managing the performance and workflow of a team, the full-time Remote Call Center Supervisor will oversee EBO Customer Service Representatives, handle escalated issues, coach staff, and ensure compliance with policies while working remotely. Key responsibilities Monitor...Remote jobFull time
- About the job Remote Call Center Supervisor The Call Center Supervisor is responsible for ensuring the team delivers service that meets or... ...client goals, while fostering a culture that strives for operational and compliance excellence. As a member of the Business Unit...Remote job
$70k
...Job Description A Day in the Life of the Direct Sales Supervisor:\n \n Supervise staff of DSRs and participate in hiring, training, coaching and performance management. \n Accountable for the DSR team's achievement of bi-weekly/monthly sales goals. \n Responsible...Full timeLocal areaFlexible hoursAfternoon shiftAstound
New York, NYa month ago$58.53k - $87.8k
...changing lives but saving them. Together. The Supervisor, Member Experience is dedicated to... ...by collaborating with our inbound call center and directly overseeing the teams that... ...interpret documents such as safety rules, operating and maintenance instructions and procedure...Remote job$130k - $185k
...Our client is a FinTech firm in Manhattan, and they are looking for a structured, results-driven manager to oversee operations for its Learning & Development group. The role blends team leadership with process improvement and supports both the broader training function...Work experience placementAtlas Search
New York, NY3 days ago- ..., Sterile Processing Services, and Ambulatory EVS. Learn more at . Crothall is a member of Compass Group USA Sterile Processing Operations Manager - Evenings - Brooklyn, NY Job Summary Working as an Operations Manager - Sterile Processing , you will be responsible for...Hourly payLocal areaFlexible hoursAfternoon shift
Compass Group
New York, NY1 day ago $85 per hour
...Remote Medical Answering Service Call Center Manager Remote · US Only Full-time Daily Drop — Subscriber Perk Manage stress from... .... The Floor Manager provides day-to-day leadership and operational oversight for Team Leads, ensuring effective workflow distribution...Full timeCasual workWork at officeRemote workFlexible hoursCall 4 Health
New York, NY3 days ago$1,600 per month
...A Call Center Manager manages and leads the overall call center operations, with the primary role of ensuring efficient workforce utilization, appropriate staffing... ...performance Collaborating with team leaders, supervisors, and other departments to ensure alignment of...Permanent employmentFor contractorsWork from homeNight shiftGlobal Medical Virtual Assistants
New York, NY4 days ago$81.6k - $142.8k
We're seeking a detail-oriented Program Manager to optimize Zappos operational efficiency and catalog management within Amazon Marketplace. This role focuses on day-to-day marketplace operations, catalog excellence, and cross-functional collaboration to ensure seamless...Flexible hoursZappos
New York, NY4 days ago- ...fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!ABOUT THE ROLEBlink Health is...Local areaFlexible hours
Blink Health
New York, NY1 day ago $60k - $80k
...Summary and Responsibilities Acentra Health is looking for a Call Center, Manager to join our growing team. Job Summary: As the Call Center, Manager this role is pivotal in overseeing day-to-day operations, ensuring high-quality customer service and administrative functions...Contract workLocal areaRemote workMonday to FridayAfternoon shiftWeekday workAcentra Health
New York, NY4 days ago$150k - $270k
This OpportunityWSP USA is seeking an Operational Readiness Program Manager for our New York, NY Office.The role will lead the development and implementation of a transformation plan to transition clients from operating and maintaining hardware-driven systems to software...Work at officeLocal areaFlexible hoursWSP Group
New York, NY2 days ago$60 - $85 per hour
...reportingProactively flag discrepancies in hiring plans, interview process, JDs, offer details, etc. and maintain data integrity and operational excellence within the teamWork from the San Francisco office, with occasional travel for onsite growth events.Ideally you’d have:...Hourly payContract workWork at officeScale AI
New York, NY4 days ago- ...Call Center Manager Amida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has... ...Summary: The Call Center Manager oversees the daily operations and performance of the Member Services Call Center, including...Work at office
Amida Care
New York, NY1 day ago $130k - $140k
...Responsibilities: Lead and support process improvement, operational transformation, business-as-usual enhancement, and strategic change initiatives across CIB. Identify, assess, and prioritize opportunities to improve processes, organizational design, role clarity...Work at officeBBVA
New York, NY4 days ago$145k - $155k
...strong presence, managing gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine. We go beyond fuel distribution, offering heating oil, propane, and HVAC services...Work at officeLocal areaRelocationHaffner's
New York, NY9 days ago$141.07k
...strategic, outsourcing, and industry-focused operational recommendations that help companies... ...part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related... ...and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared...Full timeWork experience placementSummer holidayImmediate startMonday to FridayEY (Ernst & Young)
New York, NY1 day ago- ...investment organization. We are looking for people who already understand how an investment platform runs and who will not need the operating context explained to them. Proven negotiation experience with third-party service providers, including the ability to hold a...Contract workWork experience placementShift work
The Planet Group
New York, NY3 days ago - ...Advise business owners. Translate contractual rights, obligations and risk positions into plain terms for portfolio managers, operations leads and technology owners who are not contracting specialists and help them shape requirements into a scope a vendor can price...Contract workWork experience placementWork at officeShift work2 days per week3 days per week
The Planet Group
New York, NY2 days ago - ...products; Prepare standard form and customized agreements for customers, partners, and vendors as needed to support day-to-day operations; Analyze third-party paper against our standard commercial positions to identify and resolve material commercial...Full timeContract workWork at office
Scale
New York, NY1 day ago $110k - $120k
...standard contract templates and clause libraries (including fallback and alternative language) Partner cross-functionally with Operations, Sales, HR, Finance, and Risk Management Manage the company’s contract repository. Assist with lease agreements, corporate...Full timeContract workWork at officeHarvard Maintenance
New York, NY3 days ago$100k - $120k
...Project Operations Manager – Low-Voltage & Door Security Integration Company: Cosmic Fischer (CFLocks.com) Location: Midtown Manhattan and Bronx warehouse, on-site. Approximately 70% Midtown / 30% Bronx (excluding travel within the NYC 5 boroughs for on-site project...Full timeLocal areaCosmic Fischer Locks
New York, NY3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Operations Supervisor. Be the first to apply!
Related searches
- call center supervisor New York, NY
- call center manager New York, NY
- water operations manager New York, NY
- operational excellence manager New York, NY
- network operations center manager New York, NY
- legal operations manager New York, NY
- print operations manager New York, NY
- business operations director New York, NY
- director of operations - healthcare New York, NY
- administrative operations manager New York, NY