Assistant Club Manager

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. Weekly Pay: Get paid every week so that you can manage your money on your terms.

• Daily Pay: Access your earned pay before payday, giving you more flexibility when you need it. (Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Working closely with the Club Manager, the Assistant Club Manager in Training (AMIT) is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage. The AMIT role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. The trainee will receive focused development and experience aligned to their designated track and will ultimately oversee the corresponding departments. Ensures consistent execution of policies and procedures, a positive member service experience, Grand Opening Look Daily (GOLD) standard club conditions, and provides overall leadership and direction within the club. The AMIT leads audit compliance efforts, drives collaboration with Business Partners (BPs), and oversees onboarding, certification, and training to ensure food safety and operational excellence. This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification is required and must be maintained in good standing. May require yearly certification for a forklift license. In Florida, this role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight. The qualifier certification exam must be taken online with video. BJ’s covers any applicable cost associated and training. Exhibit strong business acumen through strategic thinking and data-driven decision-making. Provide teams with the information, direction, and support needed to succeed. Develops Talent & Team: Consistently fosters a culture of growth by actively developing team members through collaboration, coaching, and empowerment. Builds inclusive relationships that support a collaborative and respectful team environment. Support team development through training, feedback, and on-the-job coaching. Promote strategic thinking, ethical decision-making, and inclusion. Guarantee service excellence: Support team in resolving Member issues and delivering satisfaction. Achieve Financial Performance Drive Performance and Profitability: Understanding The Business: Acquire a deep knowledge of key metrics and reporting for total club and department performance. Provide Strategic Department Leadership: Partner with the Club Manager and other leaders to oversee daily operations across assigned departments (Merchandising, Perishables, or Member Experience), emphasizing business acumen, accountability, team engagement, and flawless execution of club standards. Manage the full hiring process for assigned departments, including interviewing and staffing decisions, onboarding, and certification to ensure confident and capable team members. Oversee Labor Planning and Scheduling: Create and manage effective labor schedules aligned with business trends, sales patterns, and budgetary targets. Adjust coverage as needed to support operational demands. Drive Sales, Inventory Control, and Shrink Management: Lead execution of key operational processes to ensure in-stock conditions, minimize shrink, and drive sales performance through accurate inventory management and product availability. Model and enforce GAA (Greet, Anticipate, Appreciate), Grand Opening Look Daily (GOLD), and LAST (Listen, Apologize, Solve, Thank) service standards across departments. Uphold “close to open” standards to ensure all departments are clean, stocked, safe, and ready for business at the start of each day. Lead Department Talent Management: Conduct performance reviews, mentor future leaders, and make informed decisions on promotions, merit increases, and transfers. Support formal development programs and succession planning. production planning tools, NAFS, scorecards, scheduling systems, reporting dashboards) to identify opportunities and drive results. Ensure Compliance and Safety: Enforce policies and procedures including food safety, sanitation, OSHA, RIST, and cold chain compliance. Support Special Initiatives and Transitions: Plan and execute merchandising transitions, seasonal sets, high-value space resets, and special projects as needed in coordination with club and regional leadership. Maintain Equipment and Facilities: Monitor and escalate equipment issues promptly to ensure uninterrupted operations across assigned areas. Perform Cross-Functional Support as Needed: Provide leadership support across Merchandising, Perishables, and Frontline departments at the Club Manager’s discretion. Utilize BJ’s MY WORK System: Execute daily tasks and initiatives assigned via BJ’s internal systems to support club compliance and performance. Operate Equipment Safely (as required): If assigned, operate forklifts in accordance with safety protocols and training requirements. Demonstrate consistent presence as an essential function of the role to support execution and leadership coverage. 4+ years of experience as a retail store, supermarket, or warehouse operations manager required.

• Must be honest, straight-forward and committed to providing high levels of service to members.
• Solid understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution required.
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures required.
• Completion of company training program preferred.
• High school diploma and/or college degree preferred.
• Basic computer knowledge (MS Word, MS Excel, Email) required.
• Forklift operator required.
• Open shift availability required.
• occasional heavier lifting with assistance.

Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.