Field Service Technician I

Job Description

Job Description

Position Summary: Responsible as technical resource for customers and factories trouble shooting problems in the field and providing factory start-ups and generally works independently. All aspects of providing technical support and problem solving for customers, factories and outside sales personnel.                                 

Position Responsibilities:

• Provides start-ups and service for lighting control manufactures to including but not limited to: 
• Identify solutions to on-site technical issues involving lighting control systems
• Provides control programming and testing in the field
• Provides investigation and analysis in the field
• Makes or directs installation corrections to solve problems
• Other duties as assigned by manager

Essential Skills: 

• 2-3 years’ experience on electrical or low voltage system
• Knowledge of low voltage system and logic programming
• Basic understanding of electrical power systems  
• Understanding of basic Networking principles
• Ability to read and understand building and control drawings
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Understanding the implications of new information for both current and future problem solving and decision making
• Must have excellent communication skills both verbal and written
• Must have the ability to multi-task and make decisions quickly
• Must be able to travel extensively
• Must possess a valid driver’s license, along with auto insurance meeting minimum requirement of 100/300k injury/accident coverage
• Must be proficient on word, excel, and outlook