Database Curator Volusia/Flagler 211

Job Description

Job Description

Salary: $35000-$37000/year

211 Brevard provides immediate support and connects people to resources in times of mental health, financial and community crisis, and maintains and shares information about critical needs and services. Services are available 24 hours a day via voice and text through the 211 community helpline and 988 suicide and crisis lifeline. 211 is the access point for the Community Information Hotline in disasters, and a variety of other specialized services.

Position Summary

Responsible for right-sizing, updating and maintaining the 211 Community Resource Database and online directory for Volusia and Flagler counties, and bringing records into compliance with Inform USA Standards to improve the quality and quantity of information available to 211 staff and community users.

PrimaryResponsibilities

• Maintain assigned records in the 211 Community Resource Database online directoryin accordance withthe Inform USA Standards for Excellencein Community Navigation
• Engage service providers to help ensure information about their programs and services is accurate, current, complete, and aligned with database standards
• Participate in the internal resource review group and annual Inclusion Criteria and periodic Style Guide reviews

Position Qualifications

Education and Experience

• High school diploma or equivalent

RequiredKnowledgeandSkills

• Strong interpersonal,verbaland written communication skills

• Able to use technology including advancedweb-basedtelephony, text,databaseand contact management systems

• Able to work independently and as a member of a team to organize, prioritize, and meet project deadlines

• Able toestablishand maintain effective working relationships

• Demonstrate good judgment, adaptability, and ability to problem solve

Additionalconsideration may be given to the following

• Inform USA Community Resource Specialist- Database Curator credential

• Bachelors degreein relevant field

Physical Requirements

• Ability to communicate clearly on the phone, in writing and in person

• Ability to read written material and computer screens

• Ability to spend multiple hours on the telephone and computer

• Ability to enter data into a computerized record

• Ability toliftupto25pounds asrequired

Work Scheduleand Location

This is a hybrid position based in Daytona Beach with most work conducted throughout Volusia and Flagler Counties. Employees will be expected to work at least one day per week in our administrative office in Rockledge, Florida and the remaining time in Volusia/Flagler or virtual. The schedule will be flexible to the needs of the business and the community.

Most work will be conducted during typical weekday business hours, with flexibility for scheduling occasional evening or weekend work. The position will be eligible for hybrid/remote work schedulein accordance withthe agencys remote work policy.

Disaster Response

211Brevard serves assourceof community information in disastersituationsand all employees may be expected to work shifts prior to, during and/or following a community disaster.

Benefits

211 Brevard offers opportunities to do meaningful work while gaining knowledge and skills to advance your career in the social services sector. Benefits include competitive wages, paid insurance, Employee Assistance Program, IRA match, sick and vacation leave, professional development training and certification opportunities and a supportive work environment with the possibility of hybrid office/remote schedules.

211 Brevard is an Equal Opportunity Employer and participates in the E-Verify program.